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The account provided valid credentials; however, it does not have submit permissions on the SMTP Receive connector, so the authentication has failed

 

Applies to: Operations Manager Management Pack for Exchange 2010

Topic Last Modified: 2011-08-02

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

 

Product Name

Exchange

Product Version

14.0 (Exchange 2010)

Event ID

1018

Event Source

MSExchangeTransport

Alert Type

Warning

Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport

Rule Name

The account provided valid credentials; however, it does not have submit permissions on the SMTP Receive connector, so the authentication has failed.

This Warning event indicates that the security principal that is trying to use the specified Receive connector does not have the Ms-Exch-SMTP-Submit permission assigned to it on the Receive connector. Security principals are user accounts, computer accounts, or security groups.

The Ms-Exch-SMTP-Submit permission allows the Receive connector to accept the SMTP MAIL FROM: command from the connecting messaging server.

Receive connectors grant permissions to security principals or to permission groups. Permission group members and their assigned permissions cannot be modified. All permission groups grant the Ms-Exch-SMTP-Submit permission on the Receive connector.

To resolve this problem, do one of the following:

  • Use the Set-ReceiveConnector cmdlet in the Exchange Management Shell to assign the appropriate permission group to the Receive connector. For more information, see Set-ReceiveConnector.

  • Use the Add-ADPermission cmdlet in the Exchange Management Shell to grant the Ms-Exch-SMTP-Submit permission to an appropriate security principal, and then assign that security principal to the Receive connector. For more information, see Add-ADPermission.

For more information, see the following topics:

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.

 
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