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Remote Desktop Services: Troubleshooting

Updated: November 11, 2011

Applies To: Windows Server 2008 R2

Troubleshooting documentation is available for Remote Desktop Services in Windows Server 2008 R2. Troubleshooting documentation is designed to help you solve problems that arise when you try to deploy, manage, or use Remote Desktop Services.

  • Remote Desktop Services Events in Windows Server 2008 R2

    This topic provides links to lists of Remote Desktop Services events in Windows Server 2008 R2. The lists are organized by event ID, role service, and event source. In each of the lists, the event ID is linked to troubleshooting information for that event.

  • Remote Desktop Services Events and Errors

    These topics provide troubleshooting information for Remote Desktop Services events that can appear in the event log of a computer that is running a Remote Desktop Services role service, such as RD Licensing. You can also access this troubleshooting documentation while reviewing an event in Event Viewer by clicking the Event Log Online Help link. This will enable you to access troubleshooting knowledge specific to that event by using your web browser.

  • Troubleshooting Remote Desktop Licensing Issues

    These topics provide troubleshooting information for various issues you might encounter with Remote Desktop Licensing in Windows Server 2008 R2 or with Terminal Services Licensing in Windows Server 2008 or Windows Server 2003, including issues with RDS CALs and TS CALs, license server discovery, the licensing grace period, CAL migration, and disaster recovery.

  • "Unable to RDP" Error Message

    This topic provides troubleshooting information for “Unable to RDP" and other related error messages.

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