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Get-UMCallDataRecord

 

Applies to: Exchange Server 2013, Exchange Online

Topic Last Modified: 2014-03-15

This cmdlet is available in on-premises Exchange Server 2013 and in the cloud-based service. Some parameters and settings may be exclusive to one environment or the other.

Use the Get-UMCallDataRecord cmdlet to display Unified Messaging (UM) call data records for a specific UM-enabled user's mailbox.

For information about the parameter sets in the Syntax section below, see Syntax.

Get-UMCallDataRecord -Mailbox <MailboxIdParameter> [-DomainController <Fqdn>] [-Organization <OrganizationIdParameter>]

This example displays the UM call data records for the UM-enabled user Tony.

Get-UMCallDataRecord -Mailbox tony@contoso.com

The Get-UMCallDataRecord cmdlet displays UM call data records for the last 90 days for a UM-enabled mailbox that you specify. Each UM call data record provides detailed information about all calls either placed to or received by the specified user. The following table details each of the properties returned:

 

Property Name Description

Date

Date and time of the Mailbox server running the Microsoft Exchange Unified Messaging service that took the call in the Coordinated Universal Time (UTC) format.

Duration

Total duration of this call.

For Find Me calls, this will always be zero because the call is being transferred and won't be handled by Unified Messaging any longer.

AudioCodec

Audio codec used for the call including G.711 or Group System Mobile (GSM).

DialPlan

Name of the UM dial plan handling the call.

CallType

Type of the call (localized in the user's language):

  • Call Answering Voice Message

  • Call Answering Missed Call

  • Auto Attendant

  • Subscriber Access

  • Fax

  • PlayOnPhone

  • Find Me

  • None

  • UnauthenticatedPilotNumber

  • PromptProvisioning

CallingNumber

Phone number or address of the caller.

CalledNumber

Phone number or address of the intended recipient of the call.

Gateway

Fully qualified domain name (FQDN) of the UM IP gateway handling the call.

Network MOS (NMOS)

Mean opinion score for the network performance.

NMOSDegradation

Total NMOS degradation, which is how far the NMOS reported value was from its top value for the corresponding audio codec.

PercentagePacketLoss

Percentage that reflects the average network packet loss during the call.

Jitter

Average jitter of the network.

RoundTripMilliseconds

Round trip time for Real Time Control Protocol (RTCP) statistics in milliseconds.

BurstLossDurationMilliseconds

Average duration of packet loss during bursts during the call.

After this task is completed, a report is generated that contains UM call data records for a specific UM-enabled mailbox.

You need to be assigned permissions before you can run this cmdlet. Although all parameters for this cmdlet are listed in this topic, you may not have access to some parameters if they're not included in the permissions assigned to you. To see what permissions you need, see the "UM call data and summary reports" entry in the Unified Messaging permissions topic.

 

Parameter Required Type Description

Mailbox

Required

Microsoft.Exchange.Configuration.Tasks.MailboxIdParameter

The Mailbox parameter specifies the UM-enabled mailbox that UM call data records are displayed.

DomainController

Optional

Microsoft.Exchange.Data.Fqdn

This parameter is available only in on-premises Exchange 2013.

The DomainController parameter specifies the fully qualified domain name (FQDN) of the domain controller that retrieves data from Active Directory.

Organization

Optional

Microsoft.Exchange.Configuration.Tasks.OrganizationIdParameter

The Organization parameter is reserved for internal Microsoft use.

To see the input types that this cmdlet accepts, see Cmdlet Input and Output Types. If the Input Type field for a cmdlet is blank, the cmdlet doesn’t accept input data.

To see the return types, which are also known as output types, that this cmdlet accepts, see Cmdlet Input and Output Types. If the Output Type field is blank, the cmdlet doesn’t return data.

 
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