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System Center Service Manager 2010 SP1 Planning Guide

Updated: April 1, 2012

Applies To: System Center Service Manager 2010 SP1

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Welcome to the System Center Service Manager 2010 Planning Guide. This guide helps you understand the hardware and software requirements as well as software roles you need to prepare for Service Manager before deploying it for use in your organization. Also in this guide are general guidelines that can help you plan for the better hardware and software performance and scalability.

In This Section

Planning Service Manager 2010 SP1 Deployment
Describes the pieces that make up Service Manager, such as the Service Manager management server, the Service Manager database, the data warehouse management server, the data warehouse databases, the Service Manager console, and the Service Manager Self-Service Portal. This section also describes the hardware and software requirements, the databases created by Service Manager, and the port numbers used by Service Manager.

Preparing for Service Manager 2010 SP1 Deployment
Describes how to prepare a computer to host Service Manager. For example, the topics in this section describe how to uninstall a previous version of Service Manager, how to make sure SQL Server Reporting Services is installed, and they discuss the account considerations you need to think about.

Planning for Performance and Scalability in Service Manager 2010
Describes the issues that affect performance and scalability in Service Manager and suggests best practices to achieve adequate performance using suggested hardware configurations.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.
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