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Classes: How to Customize and Author Classes

Updated: December 1, 2010

Applies To: System Center Service Manager 2010

A class is the main element that is used to represent objects that are used in System Center Service Manager 2010. A class could represent a computer, a user, an incident or a form.

Class definitions that represent a larger element such as a Service Manager feature, are often grouped together. Class definitions are stored in management packs that must be imported into Service Manager to enable functionality of Service Manager.

In This Section

Classes: Key Concepts
Describes the key concepts of classes.

Classes: General Guidelines and Best Practices
Described guidelines and best practices for classes.

How to Browse a Class in the Authoring Tool
Describes how to locate and view a class in the Authoring Tool.

How to Edit Details of a Class in the Authoring Tool
Describes how to edit the details such as the description and name of a class in the Authoring Tool.

How to Create a Class Using Inheritance in the Authoring Tool
Describes how to define class inheritance in the Authoring Tool.

How to Extend a Class in the Authoring Tool
Describes how to extend a class in the Authoring Tool.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.
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