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How to Validate the Two-Computer Installation

Updated: December 1, 2010

Applies To: System Center Service Manager 2010 SP1

You can use the following procedures to validate the two-computer installation of System Center Service Manager 2010. In these procedures, the first computer is the computer on which you installed the Service Manager management server, the Service Manager database, and Service Manager console. The second computer is the computer that hosts the data warehouse management server and the data warehouse databases.

To validate the Service Manager management server installation

  • On the first computer, verify that the Program Files\Microsoft System Center\Service Manager 2010 folder exists.

  • Run services.msc, and then verify that the following services are installed, that they have a status of Started, and that the startup type is Automatic:

    • System Center Data Access Service

    • System Center Management

    • System Center Management Configuration

To validate the Service Manager console installation

  1. On the first computer, click Start, point to Programs, point to Microsoft System Center, point to Service Manager 2010, and then click Service Manager Console.

  2. The first time that you run the Service Manager console, the Connect to Service Manager Server dialog box appears. In the Server name box, enter the computer name of the server that hosts the Service Manager management server.

  3. The Service Manager console successfully connects to the Service Manager management server.

To validate the data warehouse management server installation

  • On the second computer, run services.msc, and verify that the following services are installed:

    • System Center Data Access Service

    • System Center Management

    • System Center Management Configuration

To validate the Service Manager database

  1. On the second computer, click Start, point to Programs, point to Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  2. In the Connect to Server dialog box, follow these steps:

    1. In the Server Type list, select Database Engine.

    2. In the Server Name list, select the server name for your Service Manager database.

    3. In the Authentication list, select Windows Authentication, and then click Connect.

  3. In the Object Explorer pane, expand Databases.

  4. Verify that the ServiceManager database is listed.

  5. Exit Microsoft SQL Server Management Studio.

To validate the data warehouse installation

  1. On the second computer, click Start, point to Programs, point to Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  2. In the Connect to Server dialog box, follow these steps:

    1. In the Server Type list, select Database Engine.

    2. In the Server Name list, select the server and the instance for your Service Manager data warehouse database. For example, select computer\INSTANCE1.

    3. In the Authentication list, select Windows Authentication, and then click Connect.

  3. In the Object Explorer pane, expand Databases.

  4. Verify that the DWDataMart, DWRepository, and DWStagingAndConfig databases are listed.

  5. Exit Microsoft SQL Server Management Studio.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.
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