How to Add a Member to a User Role

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Applies To: System Center Service Manager 2010 SP1

Use the following procedure to assign users to a user role. In this example, you have to add members of an asset management team who can create and update, but not delete, configuration items. Looking at the “Configuration Items” section of Appendix A, you see that the Advanced Operators user role profile provides what you need. At this time, all members of the asset management team are responsible for every asset in the company, so that they require unlimited scope. Use the following procedure to add a user to the Service Manager Advanced Operators user role.

To assign a user to a user role

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Security, and then select User Roles.

  3. In the User Roles pane, double-click Advanced Operators.

  4. In the Edit User Role dialog box, click Users.

  5. On the Users page, click Add.

  6. In the Select Users or Groups dialog box, type the name of a user or group that you want to add to this user role, click Check Names, and then click OK.

  7. In the Edit User Role dialog box, click OK.

To validate the assignment of a user to a user role

  • Log on to the Service Manager console as one of the users assigned to the user role. Verify that you cannot access data for which you do not to access rights, as specified in the user role.

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