Updated: December 1, 2010
Applies To: System Center Service Manager 2010 SP1
The procedure in this section describes how to troubleshoot incidents.
For a detailed description of the complete scenario for troubleshooting incidents, see Sample Scenario: Managing Incidents and Problems.
Follow this step to troubleshoot incidents.
Describes how to troubleshoot an incident using a service map to view the configuration items that are part of a service.
|You might not be able to successfully troubleshoot all incidents with this step.|
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