Deploying Additional Service Manager Management Servers

Applies To: System Center Service Manager 2010 SP1

You can deploy additional Service Manager management servers to load balance additional Service Manager consoles or as part of your disaster recovery strategy.

This section describes how you can install additional Service Manager management servers. The additional Service Manager management servers can improve performance in a high-use environment.

Management Servers

A management server is created when you click Install a Service Manager management server in the Service Manager Setup wizard. The initial Service Manager management server hosts data access, workflow services, and authorization services.

Initial and Additional Management Servers

When you run Setup for the first time, you install the initial Service Manager management server and define the management group for your installation. The initial management server handles all of the workflows in your Service Manager environment. Any additional Service Manager management servers you deploy are used to load balance additional Service Manager console connections. With this release of Service Manager, we recommend that you deploy an additional Service Manager management server for every 40-50 Service Manager consoles you intend to deploy.

To associate your additional Service Manager management servers with the initial Service Manager management server and management group, you must specify the Service Manager database that you used for your initial Service Manager management server.

Disjoint Namespace Considerations

If you are installing an additional management server in an environment with a disjoint namespace, see Deployment Considerations with a Disjointed Namespace.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.