Deleting Configuration Items

Applies To: System Center Service Manager 2010 SP1

Deleting configuration items is a two-step process, and only members of the Advanced Operators, Authors, and Administrators user roles can initiate the Delete process. The first step does not delete configuration items directly. Instead, this process changes the property values of a configuration item such that the item will only be displayed in a Deleted Items view. The state of the configuration item is changed from Active to Pending Delete. A Service Manager administrator can later log on and permanently delete the configuration item from the Service Manager database.

In This Section

• How to Initiate the Deletion of a Configuration Item
  Describes how to delete a configuration item.

• How to Complete the Deletion of a Configuration Item
  Describes how to permanently delete a configuration item.

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