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How to Validate the Four-Computer Installation

Updated: December 1, 2010

Applies To: System Center Service Manager 2010 SP1

The procedures in this topic describe how to validate the four-computer installation of System Center Service Manager 2010.

Step 1: Validate the Installation of the Management Server and Database

To validate a Service Manager management server installation

  1. On the first computer hosting the Service Manager management server, verify that a Program Files\Microsoft System Center\Service Manager 2010 folder exists.

  2. Run services.msc, and then verify that the following services are installed, that they have the status of Started, and that the startup type is Automatic:

    • System Center Data Access Service

    • System Center Management

    • System Center Management Configuration

To validate the Service Manager console installation

  1. On the first computer, click Start, point to Programs, point to Microsoft System Center, point to Service Manager 2010, and then click Service Manager Console.

  2. The first time that you run the Service Manager console, the Connect to Service Manager Server dialog box appears. In the Server name box, enter the computer name of the server that is hosting the Service Manager management server.

  3. The Service Manager console successfully connects to the Service Manager management server.

To validate the Service Manager database

  1. On the second computer hosting the Service Manager database, click Start, point to Programs, point to Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  2. In the Connect to Server dialog box, select the following:

    1. In the Server Type list, select Database Engine.

    2. In the Server Name list, select the server name for your Service Manager database. For example, select Computer 2.

    3. In the Authentication list, select Windows Authentication, and then click Connect.

  3. In the Object Explorer pane, expand Databases.

  4. Verify that the ServiceManager database is listed.

  5. Exit Microsoft SQL Server Management Studio.

Step 2: Validate the Installation of the Data Warehouse Management Server and Database

To validate a data warehouse management server installation

  • On the computer hosting the data warehouse management server (the server you ran Setup on), run services.msc, and verify that the following services have been installed:

    • System Center Data Access Service

    • System Center Management

    • System Center Management Configuration

To validate data warehouse databases

  1. On the computer hosting the data warehouse databases, click Start, point to Programs, point to Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  2. In the Connect to Server dialog box, select the following:

    1. In the Server Type list, select Database Engine.

    2. In the Server Name list, select the server and instance for your Service Manager data warehouse database. For example, select Computer 4.

    3. In the Authentication list, select Windows Authentication, and then click Connect.

  3. In the Object Explorer pane, expand Databases.

  4. Verify that the DWDataMart, DWRepository, and DWStagingAndConfig databases are listed.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.
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