Export (0) Print
Expand All

Download Service Manager 2010 SP1 Documentation

Updated: February 15, 2011

Applies To: System Center Service Manager 2010 SP1

Use the links in the following table to find documentation that you can download and print to help you deploy, operate, and maintain System Center Service Manager 2010 SP1.

 

Document

Description

Link

System Center Service Manager 2010 SP1 Planning Guide

This guide helps you understand the hardware and software requirements as well as software roles you need to prepare for Service Manager before deployment it for use in your organization. Also in this guide are general guidelines that can help you plan for the better hardware and software performance and scalability.

Download the Planning Guide

System Center Service Manager 2010 SP1 Deployment Guide

This guide helps you deploy System Center Service Manager 2010 in one of several different scenarios. The scenarios range from a simple one-computer scenario to a four-computer scenario that is designed to support production-type environments. In addition, this guide shows you how to register a Service Manager management group with the Service Manager data warehouse so that you can generate reports.

Download the Deployment Guide

System Center Service Manager 2010 SP1 Administrator’s Guide

This guide describes concepts that are important to Service Manager administrators, and it includes procedures that Service Manager administrators must perform to configure Service Manager.

Download the Administrator’s Guide

System Center Service Manager 2010 SP1 Operations Guide

This guide provides information about how to use the Service Manager console for day-to-day tasks that you perform to manage service desk functions for your organization’s computer infrastructure.

Download the Operations Guide

System Center Service Manager 2010 SP1 Authoring Guide

This guide describes the use, authoring, and customization of management packs, which allow for customizations in System Center Service Manager 2010.

Download the Authoring Guide

System Center Service Manager 2010 SP1 Disaster Recovery Guide

This guide provides information to help you develop a recovery plan for potential software and equipment failures and to help you recover from disasters that might affect your Service Manager management server.

Download the Disaster Recovery Guide

System Center Service Manager 2010 SP1 Upgrade Guide

This guide provides information to help you develop a plan to upgrade to Service Manager SP1 from the initial Service Manager version.

Download the Upgrade Guide

System Center Service Manager Job Aids

Job aids are worksheets and resources that can help you create your deployment plan for Service Manager 2010 and to understand how MOF processes relate to Service Manager. They are designed for you to customize.

Download the job aids

Archived System Center Service Manager 2010 Documentation

This file contains all documentation written for the initial release of Service Manager 2010.

Download the archived documentation

We want to provide high-quality, relevant content for IT professionals who plan for, support, deploy, and operate Service Manager. Help us improve our quality and send feedback about these documents.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.
Was this page helpful?
(1500 characters remaining)
Thank you for your feedback

Community Additions

ADD
Show:
© 2014 Microsoft