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Service Manager 2010 Evaluation, Retail, and Select Editions

Updated: December 1, 2010

Applies To: System Center Service Manager 2010 SP1

System Center Service Manager 2010 is available as both a retail and select edition. Both editions offer the same functionality. The retail edition is purchased separately and includes a product key that you enter during setup. The select edition is delivered as part of a Microsoft Volume Licensing plan and a product key is not required.

During setup of the retail edition, you have the option of performing the installation without a product key and instead install Service Manager as an evaluation edition. The evaluation edition times out 180 days after installation. If you start with an evaluation version of Service Manager and rerun setup and install the retail or select edition, and you decide to use the existing databases that you originally created, your installation will time out after the original expiration date. The following table describes the interactions between the various installations of Service Manager.

 

If you started with an: And then rerun setup to install a Will the new installation time out?

Evaluation Edition

Retail Edition

Yes

Evaluation Edition

Select Edition

Yes

Retail Edition

Evaluation Edition

No

Retail Edition

Select Edition

No

Select Edition

Retail Edition

No

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