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Office Communications Server Remote Connectivity Analyzer

Communications Server 2007 R2

The Office Communications Server Remote Connectivity Analyzer is a great tool for testing, troubleshooting, and performing diagnostics on Communications Server 2007 and 2007 R2 deployments.

Author: Tom Laciano

Publication date: March 2010

Product version: Microsoft Office Communications Server 2007 and 2007 R2

Have you ever installed a Communications Server and wanted to verify that your remote access was set up and configured correctly? What do you do when you get a call or an escalation regarding a service or connection that is not working? How do you verify whether the issue is with an individual user or is affecting the whole organization? And if there is a problem, where do you start troubleshooting? Is it a DNS problem? Is it a certificate problem? Is a port not open on the firewall?

The Office Communications Server Remote Connectivity Analyzer is a great tool for performing testing, troubleshooting, and diagnostics on Communications Server 2007 and Communications Server 2007 R2 deployments. The tool will help you get answers to the questions listed earlier in this article, and should server as your initial stop when attempting to troubleshoot a Communications Server Edge Server connectivity issue.

The Office Communications Server Remote Connectivity Analyzer is a web site that Communications Server administrators can use to validate and diagnose end-to-end Communications Server scenarios. The site simulates multiple Office Communications Server client access scenarios from outside the customer's infrastructure and reports whether the test was successful. If the test fails, the tool informs you exactly where in the process the test failed, as well as provides troubleshooting tips about resolving the issue.

To use the Office Communications Server Remote Connectivity Analyzer, go to https://www.testocsconnectivity.com.

Right now the tool is in its BETA release. This release allows you to manually specify your server settings or have the server attempt to Autodiscover your settings. Future tool enhancements will include deeper diagnostic information, detailed troubleshooting information, and other tests. If you encounter any issues with the tool or would like to provide feedback, send e-mail to ocsrca@microsoft.com.

 
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