WSUS: The SelfUpdate folder should be installed correctly on the default Web site or the WSUS Administration site

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Applies To: Windows Server Update Services, Windows Small Business Server 2011 Standard, Windows Server 2008 R2, Windows Server 2003 with SP2, Windows Server 2012, Windows Server 2008 R2 with SP1

This topic addresses a specific issue identified by a Best Practices Analyzer scan. You should apply the information in this topic only to computers that have had the Windows Server Update Services (WSUS) Best Practices Analyzer run against them and are experiencing the issue addressed by this topic. For more information about Best Practices Analyzer and scans, see Best Practices Analyzer on Microsoft TechNet.

Operating System Windows Server® 2008 R2, Windows Server 2012
Product/Feature Windows Server Update Services 3.0 SP2 (WSUS 3.0 SP2)
Severity Error
Category Operation

Issue

The SelfUpdate folder is missing or incorrectly installed on the default Web site or the WSUS Administration site.

Impact

Windows Update Agents will fail to verify the required version of the installed agent, which is required to communicate with the server. This will prevent Windows Update Agents from scanning for new updates or reporting their current status to the server.

Resolution

Create a SelfUpdate folder on the default Web site or the WSUS Administration site.

To make sure that the self-update tree is working correctly, first make sure that there is a Web site set up on port 80 of the WSUS server. You must have a Web site that is running on port 80, even if you put the WSUS Web site on a custom port. The Web site that is running on port 80 does not have to be dedicated to WSUS. WSUS uses the site on port 80 only to host the self-update tree. After verifying the Web site on port 80, you should run the WSUS script to guarantee a correct configuration of self-update on port 80. Open a Command prompt on the WSUS server and type the following:

cscript WSUSInstallDirectory \setup\installselfupdateonport80.vbs (WSUSInstallDirectory is the directory in which WSUS is installed).

For more information about SelfUpdate, see Issues with Client Self-Update on Microsoft TechNet or download the Windows Server Update Services 3.0 SP2 Operations Guide from the Microsoft Download Center.