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Import Multiple Users


Applies to: Forefront Online Protection for Exchange

Topic Last Modified: 2012-08-01

If you need to import multiple user accounts at once, you can create a CSV file by using Microsoft Office Excel to create a list of user names and other information, and then upload that file to the Forefront Online Protection for Exchange (FOPE) Administration Center. In order to use the Import Users from File functionality in the FOPE Administration Center, you will need to have the role of Administrator or Account Manager (at the Company level) in the system.

If you need to associate user accounts with a Virtual Domain through the FOPE Administration Center, create a CSV file by using Microsoft Office Excel to create a list of user names and other information, and then upload that file to the FOPE Administration Center. Be sure to specify the target Virtual Domain in the Choose the virtual domain if this is for user grouping: domain dropdown list to associate those users with the virtual domain.

Create a list of users as a CSV file
  1. Open Microsoft Office Excel.

  2. Enter user information as separate values on the same line in your file, following this order:

    1. * Primary email address (* required)

    2. First name

    3. Last name

    4. Secondary email address or addresses

    5. Instant message address or addresses (Separate the alias part of the IM address from the IM Provider name with a forward slash "/". For example, "lukaa/msn" is an IM address.) (For Exchange Hosted Archive)

    6. Alternate email address or addresses (Add the string "alt:" to the beginning of all alternate email addresses for the user. For example, "alt:davidp@hotmail.com" is an alternate email address.) (For Exchange Hosted Continuity)

    Example: The following example shows a user file with two users. The first user (Luka Arbus) has one secondary email address and one instant message address; the second user (David Pelton) has two alternate email addresses.












  3. Save the file in CSV (Comma delimited) format.

    For more information regarding user addresses see Configure E-mail and IM Addresses in FOPE.
How to import the CSV user file
  1. On the Administration tab, click the Users tab.

  2. In the Tasks pane, click Import Users From File.

  3. In the Send status notifications to the following e-mail box, type the email address for where to send upload status information.

  4. In the Specify the user list file box, browse to and select the CSV file you created and saved to your own files.

  5. To add the users to a virtual domain, in the Choose the Virtual Domain if this is for user grouping list, click the domain.

  6. To disable all the user accounts that are not included in your user file after the user file has been successfully uploaded, select the Disable all users not specified in the file check box.

  7. Click Save.

After you begin the upload process, status notifications are sent to the email address you specified. If the new user accounts were not added to your services, then the process did not complete. This may be the result of an improperly formatted CSV file. Recheck the formatting of your CSV file (see formatting example in the Create a list of users as a CSV file procedure above), and then retry the upload process in the FOPE Administration Center.

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