The Visio Graphics Service has a minimum cache age setting that will adversely impact performance ((SharePoint Server)

APPLIES TO: 2013 2016 2019 Subscription Edition SharePoint in Microsoft 365

Rule Name: The Visio Graphics Service has a minimum cache age setting that will adversely impact performance

Summary: The Visio Graphics Service has a minimum cache age setting that will adversely affect performance. If the Minimum Cache Age setting is shorter than 5 minutes, it might result in large processor and network load of the Visio Graphics Service and SharePoint Server, decreasing the expected performance of both. However, increasing this value means that users will not see their data-connected diagrams refreshing as frequently.

Cause: The Minimum Cache Age setting was set shorter than 5 minutes.

Resolution: Increase the value of the Minimum Cache Age setting

1. Verify that the user account that is performing this procedure is an administrator of the Visio Graphics Service service application.

2. In Central Administration, on the Home page, in the Application Management section, click Manage service applications.

3. On the Service Applications page, click the Visio Graphics service application.

4. On the Manage the Visio Graphics Service page, click Global Settings.

5. Ensure that the settings have the values listed in the following table. If they do not, type the values in the corresponding text boxes, and then click OK.