There are several hardware requirements that must be met when you deploy a RemoteFX server:
As the maximum monitors and resolutions are increased for each RemoteFX-enabled virtual machine, the amount of required video memory also increases. The GPUs in the server must have sufficient video memory for all virtual machines that are turned on at the same time. The following is a list of video memory requirements for a maximum resolution and number of monitors:
A baseboard management controller is used to remotely manage the server, such as remotely configuring a server’s BIOS or viewing the server’s console. Some examples of baseboard management controllers include the Dell iDRAC, the IBM IMM, and the HP iLO. For more information about WDDM drivers can be found in the Windows Server Technical Library (http://go.microsoft.com/fwlink/?LinkId=209889).
RemoteFX requires a WDDM driver for the GPU installed on the server, but baseboard management controllers likely use an XPDM driver for its integrated video adapter. A video adapter that uses an XPDM driver and a video adapter that uses a WDDM driver cannot be simultaneously running. When a user connects to a baseboard management controller with RemoteFX enabled, the display for the server’s console will not be visible while the operating system is running.
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Any GPUs with an XPDM driver must be disabled through the BIOS or by using the RemoteFX cap driver. This includes baseboard management controllers that are used for KVM over IP. For more information about installing the RemoteFX cap driver, see Installing the RemoteFX cap driver later in this topic. For more information about disabling a GPU in the BIOS, consult the manufacturer. |
When to use the RemoteFX cap driver
The RemoteFX cap driver allows you to use a baseboard management controller to view the server console during the BIOS sequence, while in safe mode, or when the Windows operating system stops unexpectedly and an error message appears on a blue screen.
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If you install the RemoteFX cap driver, the integrated video adapter is disabled while the operating system is running. |
The following table provides considerations for whether to use the RemoteFX cap driver. Each row is a separate option for how to enable RemoteFX when using a baseboard management controller that uses an XPDM driver.
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Option
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Is the console visible by using a baseboard management controller or KVM?
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BIOS
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Safe mode
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Windows is running
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The integrated video adapter that uses an XPDM driver is disabled in the server’s BIOS.
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No
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No
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No. (The server can be viewed by using an RDP connection but not through the baseboard management controller.)
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An external KVM is connected to the GPU on the RemoteFX server, which uses a WDDM driver. The integrated video adapter that uses an XPDM driver is disabled in the BIOS.
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Yes
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Yes
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Yes. (The server can be viewed through the external KVM or by using an RDP connection.)
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The RemoteFX cap driver is installed and the integrated onboard video adapter remains enabled.
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Yes
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Yes
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No. (The server can be viewed by using an RDP connection but not through the baseboard management controller.)
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Installing the RemoteFX cap driver
Before installing the RemoteFX cap driver, the WDDM driver for the video adapter should be installed and RemoteFX should be enabled. When installing the RemoteFX cap driver, ensure that the following steps are completed in order:
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Install the WDDM driver for the video adapter.
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Enable RemoteFX by using Server Manager.
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Install the RemoteFX cap driver.
To install the RemoteFX cap driver, type the following at a command prompt: dism /online /enable-feature /featurename:Microsoft-Windows-RemoteFX-EmbeddedVideoCap-Setup-Package, press ENTER, and then restart the computer.
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In some cases, the RemoteFX cap driver may be installed on video adapters other than the integrated video adapter. To resolve this issue, you must reinstall the WDDM video adapter drivers. |
You may choose to disable the RemoteFX cap driver to troubleshooting issues on the RemoteFX server. To disable the RemoteFX cap driver, type the following at a command prompt: dism /online /disable-feature /featurename:Microsoft-Windows-RemoteFX-EmbeddedVideoCap-Setup-Package, press ENTER, and then restart the computer.