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Uninstall Duet Enterprise for SharePoint and SAP Server 2.0

 

Applies to: Duet Enterprise for Microsoft SharePoint and SAP Server 2.0

Topic Last Modified: 2013-12-18

Summary: Learn how to uninstall Duet Enterprise 2.0 in a SharePoint Server 2013 environment.

This article describes how to remove an installation of Duet Enterprise for Microsoft SharePoint and SAP Server 2.0. This includes removing all Duet Enterprise 2.0 solutions and all traces of Duet Enterprise components from the SharePoint Server 2013 farm.

The procedures provided in this article do not remove files that contain SAP data from the SharePoint Server farm. For example, SAP reports that have been delivered to document libraries are not removed. If you want those files to be removed as well, we recommend that you delete the SAP reports manually. For example, you can delete the document libraries that contain the SAP reports or delete the individual reports.

CautionCaution:
Do not use the Duet Enterprise Setup Wizard to uninstall Duet Enterprise 2.0. Doing so can leave the Duet claims provider registered which can cause login failures. Instead, follow the steps shown in the following procedures.

In this article:

If you want to remove all Duet Enterprise 2.0 solutions from all web applications and also unregister all Duet Enterprise 2.0 components, there are two commands that you must use:

  • DuetConfig.exe -uninstall   This command removes all solutions from all web applications and unregisters all Duet Enterprise components, at the same time. This command needs to run on only one web server in the SharePoint Server farm.

  • setup /uninstall   This command removes all traces of Duet Enterprise. This command must be run on all web and application servers in the SharePoint Server farm.

The following procedure explains how to uninstall all Duet Enterprise 2.0 solutions that you have deployed to a SharePoint Server farm and also how to remove all traces of Duet Enterprise 2.0 on each front-end web server and application server in the SharePoint Server farm.

NoteNote:
You must be a member of the Farm Administrators group to uninstall Duet Enterprise 2.0 solutions from SharePoint Server 2013.
To uninstall all solutions
  1. Verify that you have the following administrative credentials:

    • You must be a member of the Farm Administrators group to uninstall Duet Enterprise 2.0 solutions from SharePoint Server 2013.

  2. As administrator, open a Windows Command Prompt window on a front-end web server in the SharePoint Server 2013 farm, and then go to <systemdrive>:\Program Files\Duet Enterprise\2.0.

    This folder contains the DuetConfig.exe file.

  3. At the command prompt, type the following command, and then press ENTER:

    DuetConfig.exe -uninstall

    If this command is successful, you receive the following message: Duet Enterprise unconfiguration succeeded.

    NoteNote:
    This command removes all solutions from all web applications and unregisters all Duet Enterprise components at the same time.
  4. Next, at the command prompt, go to the folder that contains the Setup.exe file for Duet Enterprise 2.0. If this file is not in the file system of the server that is running SharePoint Server 2013, you can locate this file on the DVD or ISO image from which Duet Enterprise 2.0 was installed.

  5. Type the following command, and then press ENTER:

    setup /uninstall

    If this command is successful, you receive the following message: Duet Enterprise setup completed successfully. Press any key to continue….

    NoteNote:
    You must repeat steps 4 and 5 on each front-end web server and application server in the SharePoint Server farm to completely remove all traces of Duet Enterprise 2.0.
    When you run these commands, the server that is running SharePoint Server 2013 creates a job request for each, puts each in the job queue, and then starts them. This might take several minutes to complete depending on how busy the server is at the time when you run these commands.
  6. To ensure that SharePoint Server 2013 will not use the old .dll files if the solution is reinstalled, you must restart Internet Information Services (IIS) and SharePoint services as shown in the next procedure.

To ensure that solutions that have been uninstalled can no longer be run in the SharePoint Server farm, you must restart IIS, the SharePoint Administration service, and the SharePoint Timer service.

Restarting or stopping IIS causes all sessions connected to your web server (including Internet, FTP, SMTP, and NNTP) to be dropped. When you restart the Internet service, all sessions connected to your web server are dropped. All Internet sites are unavailable until Internet services are restarted. For this reason, avoid restarting the Internet Information Services service during peak usage.

NoteNote:
You must be a member of the Windows Administrators group on each front-end web server in the network load balancing rotation of the SharePoint Server farm to complete these procedures.
To restart IIS
  1. Log on to the front-end web server of the SharePoint Server farm as a member of the Windows Administrators group.

  2. As administrator, open a Windows Command Prompt window.

  3. At the command prompt, type the following command, and then press ENTER:

    iisreset /restart

  4. If this command is successful, you receive the following message: Internet services successfully restarted.

  5. If you have more than one front-end web server in the network load-balancing rotation for the SharePoint Server farm, repeat steps 1 through 4 for each remaining front-end web server.

To restart the SharePoint services
  1. Log on to the front-end web server of the SharePoint Server farm as a member of the Windows Administrators group.

  2. Click Start, point to Administrative Tools, and then click Services.

  3. In the Name column, right-click SharePoint Administration, and then click Restart.

  4. In the Name column, right-click SharePoint Timer Service, and then click Restart.

  5. If you have more than one front-end web server in the network load-balancing rotation for the SharePoint Server farm, repeat steps 1 through 4 for each remaining front-end web server.

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