Error ID: 42
Applies To: System Center Data Protection Manager 2010
Error ID 42 — Data Protection Manager
At this time, no additional information is available for this error. The information provided below is identical to the error message content. However, your request for more information has been recorded, and additional information might be added to this topic at a future date.
To provide feedback about the types of information that would help you resolve this error, please contact the DPM Support Team.
Details
Product |
Data Protection Manager |
ID |
42 |
Source |
|
Version |
3.0 |
Symbolic Name |
|
Message |
DPM failed to communicate with the protection agent on <ServerName> because access is denied. |
User Action
To resolve this error, do the following:
Verify that the DPM server has DCOM launch and access permissions for <ServerName> and that the system time on the DPM server and the protected computer is synchronized with the system time on the domain controller.
If this computer does not need to be protected any more, you may want to remove the record for this computer from the database. To remove the record, in the Management task area, on the Agents tab, select the computer name. In the Details pane, click Remove Record.
Ensure that your domain controller can be reached from the DPM server and the protected computer.
If you are still having communication issues between DPM and the protected computer, review the event log on the DPM server and the protected computer for events related to communication issues.