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Error ID: 43

Updated: September 10, 2010

Applies To: System Center Data Protection Manager 2010

Error ID 43 — Data Protection Manager

At this time, no additional information is available for this error. The information provided below is identical to the error message content. However, your request for more information has been recorded, and additional information might be added to this topic at a future date.

To provide feedback about the types of information that would help you resolve this error, please contact the DPM Support Team.

Details

Product

Data Protection Manager

ID

43

Source

Version

3.0

Symbolic Name

Message

DPM failed to communicate with the protection agent on <ServerName> because the agent is not responding.

User Action

To resolve this error, do the following:

  1. Check recent records from the DPMRA source in the Application Event log on <ServerName> to find out why the agent failed to respond.

  2. Ensure that the DPM server is remotely accessible from <ServerName>.

  3. If a firewall is enabled on the DPM server, make sure that it is not blocking requests from <ServerName>.

  4. Restart the DPM Protection Agent service on <ServerName>. If the service fails to start, re-install the protection agent.

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