Lync 2010 Stops Responding When Audio Plays

Topic Last Modified: 2012-10-18

Issue   You are running Windows 7 or Windows Server 2008 R2, and Microsoft Lync 2010 stops responding when playing audio.

Resolution   Install a Windows hotfix to resolve this issue. For details, see Microsoft Knowledge Base article 981679, “An application that captures and plays audio stops responding in Windows 7 or in Windows Server 2008 R2” at https://go.microsoft.com/fwlink/p/?LinkId=3052&kbid=981679.

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