Tools for Advanced Lync 2010 Troubleshooting

Topic Last Modified: 2012-10-18

This section covers the most useful logging and diagnostic tools for collecting the data that you sometimes need to escalate Microsoft Lync 2010 service requests. The first topic in this section, Client-Side Logging and Diagnostics, does the following:

• Lists the key client-side logging and diagnostic tools for Lync 2010.

• Describes the types of data collected by each tool.

• Describes how to run each tool and locate the corresponding data file(s).

The second topic, Monitoring Server Reports, explains how you can use the Microsoft Lync Server 2010 Monitoring Server User Activity Report for troubleshooting.