Error ID: 31309

  • Article

Applies To: System Center Data Protection Manager 2010

Event ID 31309 — Data Protection Manager

To provide feedback about the types of information that would help you resolve this error, please contact the DPM Support Team.

Details

Product

Data Protection Manager

ID

31309

Source

Version

3.0

Symbolic Name

Message

One or more prerequisites for protecting this data source is missing.

Based on the operating system the following prerequisites must be installed on <ServerName> and/or all nodes in the cluster:

 

Operating System

Knowledge Base Article

Windows Server 2003 SP1

Knowledge Base article 940349 (https://go.microsoft.com/fwlink/?LinkId=99034)

If you have already installed the required prerequisite, refresh the agent status in the Management tab and try again.

User Action

This data source cannot be protected because some of the prerequisites are missing. Please ensure that all prerequisites are installed, and then protect the data source.