Setting up and maintaining Accounts receivable

Article
11/29/2021

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Use Accounts receivable to track all invoices and incoming payments from customers.

You can set up customer groups, customers, posting profiles, various payment options, interest notes, collection letters, commissions, parameters regarding customers, charges, deliveries and destinations, bills of exchange, and other types of Accounts receivable information.

Depending on your setup, you can then perform many tasks that are related to customers and sales, such as creating and managing free text invoices and settling customer invoices.

The topics in this section provide information about setting up and maintaining Accounts receivable.

Configuring required Accounts receivable information

Configuring Accounts receivable journals

Configuring customer invoices

Configuring customer payments

Configuring customer payment formats

Configuring customer payment settlements

Configuring collections

Maintaining customer information

Accounts receivable setup and maintenance forms

The following table lists the forms that support setting up and maintaining Accounts receivable. The table entries are organized by task and then alphabetically by form name.

Note

Some forms in the following table require information or parameter settings to navigate to them.

Task	Form name	Usage
Configuring required Accounts receivable information	Accounts receivable parameters	Set up parameters for the Accounts receivable module.
	Accounts receivable workflows	Create a workflow or modify an existing one.
	Customer groups	Create and maintain groups of customers who share key parameters. These include terms of payment, settle periods, inventory posting ledger accounts, sales tax group, and default account setup.
	Customer posting profile	Set up the posting profiles that control the posting of customer transactions to the general ledger.
	Form setup	Define the format of information on various documents that are related to customers, such as sales orders, picking lists, packing slips, and invoices.
	Methods of payment - customer	Create and maintain information about methods of payment for customers.
	Terms of payment	Define the terms of payment that you assign to sales orders, purchase orders, customers, and vendors in either Accounts receivable or Accounts payable.

Configuring Accounts receivable journals	Journal names	Create and manage templates for journals. This includes the management of posting restrictions for selected users or user groups.

Configuring customer invoices	Billing codes	Set up optional codes for billing charges to use on free text invoice lines.
	Charges code	Set up codes for the charges to use on sales orders and purchase orders, such as invoice fees, freight, and insurance.
	Footer text	Specify footer text for a print management record in multiple languages. When the document is printed, the language of the document determines the language of the footer text.
	Form notes	Edit the standard text that appears on the various forms that your organization uses, such as invoices, sales orders, and interest notes.
	Form setup	Define form note parameters for quotations, confirmations, picking lists, packing slips, customer invoices, free text invoices, and interest notes.
	Form sorting parameters	Set up sorting orders for printing multiple invoices, such as by invoice account and sales order number.
	Print management setup	Set up print management original or copy records and conditional settings. This information controls the way that documents, such as sales orders and purchase orders, are printed during the confirmation process.

Configuring customer payments	Cash discounts	Set up and manage cash discount codes, which are linked to customer and vendor accounts and are applied to sales orders and purchase orders.
	Credit card processors	Set up information for credit card processors that authorize credit cards that are submitted for the payment of sales orders.
	Currencies	Create and view the currencies that your organization uses.
	Currency exchange rates	Create and maintain appropriate exchange rates between the accounting currency and other currencies.
	Intercompany accounting	Create a list of accounts that the current legal entity can post to. You must set up debit and credit accounts, and also set up the journal that receives the transactions in the other legal entity.
	Methods of payment - customer	Create and maintain information about methods of payment for customers.
	Organization hierarchies	Set up an organization hierarchy for centralized payments.
	Organization hierarchy purposes	Specify a purpose for centralized payments.
	Payment days	Define the payment days that are used to calculate due dates for payments that you will receive from customers or make to vendors.
	Payment fee	Create and maintain payment fees that are related to customers, such as fees for bills of exchange.
	Payment fee setup	Set up payment fees for various combinations of banks, methods of payment, remittance types, payment specifications, currencies, and date intervals.
	Payment schedules	Create payment schedules, which you can use to schedule installment payments from customers and to vendors.
	Payment specification	Create and view payment specification codes for the method of payment that you selected in the Methods of payment form. You define payment specification codes according to your agreement with the bank that is specified for the selected method of payment.
	Transaction text	Create transaction text for automatic postings to General ledger. You can set up transaction text in various languages.
	Translations	Create text in another language. You can translate all texts for external use (such as terms of payment, terms of delivery, and modes of delivery) into one or more languages.

Configuring customer payment formats	Bill of exchange layout	Set up the layout of bills of exchange for the bank account that you selected in the Bank accounts form.
	Check layout	Set up the layout of checks for the bank account that you selected in the Bank accounts form.
	File formats for methods of payment	Select import, export, return, and remittance file formats to use for customer payments.
	Methods of payment - customer	Create and maintain information about methods of payment for customers.
	Signature	Add, change, or remove signature image files, such as .bmp, .jpg, or .gif files. The signature image files are printed on checks as official legal entity signatures.

Configuring collections	Accounts receivable parameters	Set up parameters for the Accounts receivable module.
	Collection letter	Create and manage collection letter sequences and connect them with collection letter lines.
	Collections agent	Set up collections agents for use in the Collections form.
	Customer aging snapshot	Create aging snapshots for customers. An aging snapshot contains the calculated aged balances for a group of customers at one point in time.
	Customer pools	Set up customer pools, which are queries that define a group of customer accounts that can be displayed and managed for collections or aging processes.
	Customer posting profile	Set up the profiles that control the posting of customer transactions to the general ledger.
	Form setup	Define form note parameters for quotations, confirmations, picking lists, packing slips, customer invoices, free text invoices, and interest notes.
	Interest	Set up and manage interest codes.

Configuring Accounts receivable statistics	Aging period definitions	Set up and manage user-defined aging period definitions, which are used to analyze the maturity of customer accounts and vendor accounts, based on a date that you enter.
	Business statistics	Set up business statistics inquiries that can help you analyze the performance of your organization.
	Business statistics data	View data in a grid format for a selected business statistic.
	Graphics setup	Configure the display of business statistics data on the Graphics tab in the Business statistics form.

Maintaining customer information	Address book	Enter or view information about prospects, leads, opportunities, customers, contact persons, competitors, and employees.
	Customer bank accounts	Create and manage customer bank accounts.
	Customer groups	Create and maintain groups of customers who share key parameters. These include terms of payment, settle periods, inventory posting ledger accounts, sales tax group, and default account setup.
	Customers	Create and manage the customer accounts for the customers the organization does business with.
	Print management setup	Set up print management original or copy records and conditional settings. This information controls the way that documents, such as sales orders and purchase orders, are printed during the posting process.

Setting up and maintaining Accounts receivable

Accounts receivable setup and maintenance forms

Additional resources