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Microsoft Windows MultiPoint Server 2011 Standard and Premium Privacy Statement

Published: February 18, 2011

Updated: August 8, 2011

Applies To: Update Rollup 1 for Microsoft Windows MultiPoint Server 2011, Windows MultiPoint Server 2011

Last updated: August 2011

Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power, and convenience you desire in your personal computing. This privacy statement explains many of the data collection and use practices of Microsoft Windows MultiPoint Server 2011 and Update Rollup 1 for Microsoft Windows MultiPoint Server 2011 (“MultiPoint Server 2011”).  It focuses on features that communicate with the Internet. It does not apply to other online or offline Microsoft sites, products, or services.

Collection and Use of Your Information

The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.

We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Microsoft services may send periodic member letters that are considered part of the service. We may occasionally request your feedback, invite you to participate in surveys, or send you promotional mailings to inform you of other products or services available from Microsoft and its affiliates.

In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, answering customer questions about products or services, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Information that is collected by or sent to Microsoft by MultiPoint Server 2011 may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

Collection and Use of Information about Your Computer

When you use software with Internet-enabled features, information about your computer ("standard computer information") is sent to the Web sites you visit and online services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, and regional and language settings. In some cases, standard computer information may also include hardware ID, which indicates the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

The privacy details for each MultiPoint Server 2011 feature, software or service listed in this privacy statement describe what additional information is collected and how it is used.

Security of Your Information

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information. For the latest version of this privacy statement, go to http://go.microsoft.com/fwlink/?LinkId=200950.

For More Information

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us at

Windows MultiPoint Server Privacy

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052 USA

Specific Features

Activation

What this feature does

Activation helps reduce software counterfeiting, helping to ensure that Microsoft customers receive the software quality they expect. Once your software is activated, a specific product key becomes associated with the computer (the hardware) on which your software is installed. This association prevents the product key from being used to activate the same copy of the software on multiple computers as counterfeit software. Some changes to your computer components or the software may require you to reactivate the software.

Information collected, processed, or transmitted

During activation, product key information is sent to Microsoft along with a hardware hash, which is a non-unique number generated from the computer's hardware configuration. The hardware hash does not represent any personal information or information about the software. The hardware hash cannot be used to determine the make or model of the computer and it cannot be backward calculated to determine any additional information about your computer. Along with standard computer information, some additional language settings are collected.

Use of information

Microsoft uses the information described above to confirm that you have a licensed copy of the software, and then it is aggregated for statistical analysis. Microsoft does not use the information to identify you or contact you.

Choice and control

Activation is mandatory and must be completed within a predefined grace period. If you choose not to activate the software, you cannot use it after the grace period expires. If the software is not correctly licensed, you will not be able to activate it.

Customer Experience Improvement Program

What this feature does

The Customer Experience Improvement Program (“CEIP”) collects basic information about your hardware configuration and how you use our software and services in order to identify trends and usage patterns. CEIP also collects the type and number of errors you encounter, software and hardware performance, and the speed of services.  We will not collect your name, address, or other contact information.

Information collected, processed, or transmitted

For more information about the information collected, processed, or transmitted by CEIP, see the CEIP privacy statement at http://go.microsoft.com/fwlink/?LinkID=52097.

Use of information

We use this information to improve the quality, reliability, and performance of Microsoft software and services.

Choice and control

When you install the software, the CEIP is off by default.

During installation, you will be presented with a setup wizard, and through this setup wizard, you will be offered the opportunity to participate in CEIP. If you choose to participate, select the checkbox. If you do not want to participate, leave the checkbox unselected.

If you have opted to participate, CEIP will automatically send basic information, as described above, to Microsoft.

If you have opted to participate and later want to end your participation in CEIP, you can open MultiPoint Manager and turn off CEIP by by clearing the CEIP checkbox in Edit Server Settings. You can enable and disable CEIP using MultiPoint Manager at any time after installation.

Network Awareness

What this feature does

This feature collects Internet and intranet network connectivity information such as the Domain Name Service (DNS) suffix of your computer, network name, and gateway address of networks that your computer connects to. The Network Awareness feature makes the connectivity information available to programs on your computer that might require the information to function properly.

Information collected, processed, or transmitted

Network connectivity profiles are stored in the registry. Network connectivity profiles can include the Network List Service, which provides a history of all networks visited and the date and time of the last connection. Your network connectivity status may be determined by attempts to connect to a Microsoft server designed for this purpose.

Use of information

Other than the standard computer information sent to the Microsoft server during network connectivity checks, information is not sent to Microsoft, but it is made available to programs on your computer that request network connectivity information.

Choice and control

The Network Location Awareness and Network List Services are on by default. An administrator can disable them using the options provided in Services in Administrative Tools. Disabling them is not recommended because it will prevent some of the Windows features from functioning correctly.

Windows Error Reporting

What this feature does

The Windows Error Reporting provides a service that allows you to report problems you may be having with MultiPoint Server 2011 to Microsoft, and to receive information that may help you avoid or solve such problems.

Information collected, processed, or transmitted

For information about the information collected, processed, or transmitted by Windows Error Reporting, see the Windows Error Reporting privacy statement at http://go.microsoft.com/fwlink/?LinkID=193008.

Use of information

We use the error reporting data to solve customer problems and improve our software and services.

Choice and control

When you install the software, the Windows Error Reporting is off by default.

During installation, you will be presented with a setup wizard and through this setup wizard, you will be offered the opportunity to participate in Windows Error Reporting. If you choose to participate, select the checkbox. If you do not want to participate, leave the checkbox unselected.

If you have opted to participate, Windows Error Reporting will automatically report problems to Microsoft.

If you have opted to participate and later want to end your participation in Windows Error Reporting, you can open MultiPoint Manager and turn off Windows Error Reporting by clearing the checkbox. You can enable and disable Windows Error Reporting using MultiPoint Manager at any time after installation.

Important Information

For Windows MultiPoint Server 2011 Premium, you can use Group Policy to configure how Error Reporting behaves on the computers. Configuration options include the ability to turn off Error Reporting. If you are an administrator and want to configure Group Policy for Error Reporting, technical details are available at http://go.microsoft.com/fwlink/?LinkID=193009.

Windows Media Player

What this feature does

The first time you open Windows Media Player, you may individually set options for privacy, playback, and online store settings by selecting Custom settings, or choosing Recommended settings for these options. If you choose Recommended settings, the following selections are set:

  • Windows Media Player becomes the default program for opening and playing media.

  • The player can gather media information online. (For more information, see “Enhanced playback of CDs and DVDs” and “Enhanced playback of digital music files” in the Windows Media Player privacy statement.)

  • The player can automatically obtain media usage rights when needed. (For more information, see “Digital Rights Management” in the Windows Media Player privacy statement.)

  • Player usage data is sent to Microsoft automatically. (For more information, see “Customer Experience Improvement Program” in the Windows Media Player privacy statement.)

  • A default service becomes your active online store. The specific service varies by region. (For more information, see “Online Stores” in the Windows Media Player privacy statement.)

Information collected, processed, or transmitted

When you use software with Internet-enabled features, standard computer information is sent to the websites you visit and online services you use. Microsoft uses standard computer information to provide you with Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system and version, browser and version, and region and language settings. In some cases, standard computer information may also include hardware IDs, which indicate the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

The privacy details, including the use of information and choice and control for each Windows Media Player feature, software, or service, can be found here: http://windows.microsoft.com/en-US/windows7/windows-media-player-12-privacy-statement.

Choice and control

  1. Click Organize, and then click Options.

  2. Click the Privacy tab, and then select or clear settings.

To learn more about recommended settings and default privacy settings, see "Which settings affect privacy in Windows Media Player" in Windows Media Player Help.

Windows Time Service

What this feature does

The Windows Time service automatically synchronizes your computer's time with a time server on a network.

Information collected, processed, or transmitted

The service connects to a time server over the Internet or a local network using the industry standard Network Time Protocol. By default, this service synchronizes with time.windows.com once a week. No information, other than standard computer information, is sent to the time server.

Use of information

Information is used by the Windows Time service to automatically synchronize the local computer's time.

Choice and control

The Windows Time service is turned on by default. You can turn this feature off or choose your preferred time source by going to Data and Time in Control Panel, choosing the Internet Time tab, and then clicking “Change Settings.” Turning off Windows Time Service does not have a direct effect on programs or other services, but without a reliable time source, the local computer’s clock may become out of synch with other computers on the network or Internet. Programs and services that depend on time may fail or stop working correctly if there is a significant time discrepancy between networked computers.

Windows Update

What this feature does

Windows Update collects basic information about your computer to identify which updates your computer needs, and to improve the updating service.

Information collected, processed, or transmitted

For details about what information is collected and how it is used, see the Windows Update Services Privacy Statement.

Use of information

For details about what information is collected and how it is used, see the Windows Update Services Privacy Statement.

Choice and control

When you install the software, the Windows Update is off by default.

During installation, you will be presented a setup wizard and through this setup wizard, you will be offered the opportunity to participate in Windows Update. If you choose to participate, select the checkbox. If you do not want to participate, leave the checkbox unselected.

If you choose to use this feature, Windows Update will automatically download and install important and recommended updates.

If you have opted to participate and later want to end your participation in Windows Update, you can open MultiPoint Manager and turn off Windows Update by unselecting the checkbox in Edit Server Settings. You can enable and disable Windows Update using MultiPoint Manager at any time after installation.

Teredo Technology

What this feature does

Teredo Technology (Teredo) allows computers and networks to communicate over multiple networking protocols.

Information collected, processed, or transmitted

Each time you start your computer, if you need to connect to Internet Protocol version 6 (IPv6), Teredo will attempt to locate a public IPv6 Internet service on the Internet. If you use a program that requires Teredo to use IPv6 connectivity, or if you configure your firewall to always enable IPv6 connectivity, then Teredo will periodically contact the Microsoft Teredo service over the Internet. The only information sent to Microsoft is standard computer information and the name of the service requested (for example teredo.ipv6.microsoft.com).

Use of information

The information sent from your computer by Teredo is used to determine if your computer is connected to the Internet and if it can locate a public IPv6 service. Once the service is located, information is sent to maintain a connection with the IPv6 service.

Choice and control

Using the netsh command line tool, you can change the query that the service sends over the Internet to use non-Microsoft servers instead, or you can turn off this feature.

Desktop View of MultiPoint Server Stations

What this feature does

MultiPoint Server 2011 provides the server administrator the ability to view a “thumbnail” image of the content displayed on each user’s desktop logged into the MultiPoint Server 2011 server. Each actively logged on desktop is referred to as a “station”. The thumbnail images for each station are presented through MultiPoint Manager, and are viewable by only by the server administrator.

The thumbnail image can viewed in three different sizes, including one large, full-screen image of a user’s desktop, or multiple, smaller images to allow the administrator to see many desktops simultaneously.

Information collected, processed, or transmitted

An image of the desktop of users is transmitted from the MultiPoint Server 2011 station to the MultiPoint Server 2011 server every 5 seconds when MultiPoint Manager is running.

None of this information is sent to Microsoft.

Use of information

None of this information is sent to Microsoft.

Choice and control

In MultiPoint Manager, the Desktops tab and its settings are on by default, and allow the server administrator to view desktops without any further action. This feature can be turned off by the server administrator. To turn off this feature, the server administrator opens MultiPoint Manager and turns off “Allow monitoring of this computer’s desktops” by clearing the checkbox in Edit Server Settings. Station users will also be provided notice of the Desktop view feature each time they log on to a desktop. They can either consent to use of Desktop View or decline and log off the station.

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