Analyze Data with Dashboards
The dashboard entities in Microsoft Dynamics CRM enable you to present data from various charts, grids, IFRAMEs, or Web resources simultaneously. Dashboards allow users to compare and analyze various pieces of customer information, and give them data snapshots.
Types of Dashboards
In Microsoft Dynamics CRM, there are two types of dashboards: organization-owned dashboards and user-owned dashboards.
An organization-owned dashboard is represented by the SystemForm entity, and cannot be assigned or shared. These dashboards are solution-aware entities in Microsoft Dynamics CRM. Whenever you perform an update operation on this entity, you must publish the changes for the updates to be available across the organization. When you publish customizations using the PublishAllXmlRequest message, the newly-created organization-owned dashboards are also published, and become available across the organization. Alternatively, you can publish the changes done to a specific dashboard by using the PublishXmlRequest message, and specifying the dashboard ID as the parameter in the request message.
A user-owned dashboard is represented by the UserForm entity, can be assigned and shared with other users, and can be viewed by other users depending on the dashboard’s access privileges.
TasksSample: Create, Retrieve, Update and Delete a Dashboard
Sample: Assign a User-Owned Dashboard to Another User
ConceptsUnderstand Dashboards: Dashboard Components and FormXML
Actions on Dashboards
Create a Dashboard
Other ResourcesDashboard Entities
Customize Visualizations and Dashboards
Microsoft Dynamics CRM 2011
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