Developers guide to customization for Microsoft Dynamics CRM 2013

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Applies To: Dynamics CRM 2013

This section describes the ways that you can use the customization methods in your custom code for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online. For an in-depth guide to customization by using the tools available in the web application, see the Customization Guide.

In This Section

Extend the metadata model

Customize entity forms

Customize visualizations and dashboards

Customize entity views

Customize global option sets

Change application navigation using the SiteMap

Customize commands and the ribbon

Service calendar appearance configuration

Publish customizations

When to edit the customizations file

Write client application extensions

Package and distribute extensions using solutions

Write plug-ins to extend business processes

Extend Microsoft Dynamics CRM 2013 for Outlook

Developers guide to reports for Microsoft Dynamics CRM 2013

Write workflows to automate business processes

Integrate SharePoint with Microsoft Dynamics CRM 2013