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Microsoft Dynamics CRM

Microsoft Dynamics CRM 2011

Software Development Kit

Software Development Kit for Microsoft Dynamics CRM

Model Your Business Data

Introduction to Entities in Microsoft Dynamics CRM

Administration and Security Entities (Organization, Business Unit, User, Team, Privilege, Role, Field Security)

Activity Feeds Entities

Customer Entities (Account, Contact)

Business Management Entities (Connections, Queues, Customer Relationship, Fiscal Calendar, Territory, Site, Subject, Time Zone, Transaction Currency)

Sales Entities (Lead, Opportunity, Competitor, Quote, Order, Invoice)

Marketing Entities (Campaign, List)

Service Entities (Contract, Incident, Knowledge Base)

Activity Entities

Goal Management Entities

Product Catalog Entities

Sales Literature Entities

Schedule and Appointment Entities

Template Entities

Annotation (Note) Entity

UserQuery (Saved View) Entity

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Model Your Business Data

[Applies to: Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online]

Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online provide a robust and customizable data model that uses entities to define the data tracked in the system. This section describes the out-of-the-box entities that correspond to the areas shown in the Web application. These entities are defined by metadata. For more information about how to customize entities, see Extend the Metadata Model.

In This Section

Introduction to Entities in Microsoft Dynamics CRM

Administration and Security Entities (Organization, Business Unit, User, Team, Privilege, Role, Field Security)

Activity Feeds Entities

Customer Entities (Account, Contact)

Business Management Entities

Sales Entities (Lead, Opportunity, Competitor, Quote, Order, Invoice)

Service Entities (Contract, Incident, Knowledge Base)

Marketing Entities (Campaign, List)

Activity Entities

Goal Management Entities

Product Catalog Entities

Sales Literature Entities

Schedule and Appointment Entities

Template Entities

Annotation (Note) Entity

UserQuery (Saved View) Entity

Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online
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