Published: December 16, 2010

The following information helps administrators diagnose and resolve operational issues in Duet Enterprise for Microsoft SharePoint and SAP.

• System Center Operations Manager knowledge articles (http://go.microsoft.com/fwlink/p/?LinkId=205304)

  Knowledge articles describe alerts that appear in the Operations Manager console of the Duet Enterprise for Microsoft SharePoint and SAP management pack for Microsoft System Center Operations Manager 2007. A knowledge article describes the event that occurred, the symptoms and cause of the error or problem, and a resolution for the problem. Alerts that are recorded in the Operations Manager console can indicate errors that end users encounter while accessing data on an SAP system from Duet Enterprise.

• Documents cannot be downloaded from Customer workspace (Duet Enterprise)

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