2 out of 2 rated this helpful - Rate this topic

Branch-Site Resiliency Features

 

Topic Last Modified: 2012-10-10

If you provide branch-site resiliency, if a branch site’s WAN connection to a central site fails or if the central site is unreachable, the following voice features should continue to be available:


  • Inbound and outbound public switched telephone network (PSTN) calls
  • Enterprise calls between users at both the same site and between two different sites
  • Basic call handling, including call hold, retrieval, and transfer
  • Two-party instant messaging
  • Call forwarding, simultaneous ringing of endpoints, call delegation, and team call services, but only if the delegator and delegate (for example, a manager and the manager’s administrator), or all team members, are configured at the same site
  • Call detail records (CDRs)
  • PSTN dial-in conferencing with Conferencing Auto-Attendant
  • Voice mail capabilities, if you configure voice mail rerouting settings. (For details, see Branch-Site Resiliency Requirements.)
  • User authentication and authorization

The following features will be available only if your resiliency solution is a full-scale Lync Server deployment at the branch site:

  • IM, web, and A/V conferencing
  • Presence and Do Not Disturb (DND)-based routing (where calls are prevented from ringing on extensions that have DND activated)
  • Updating call forwarding settings
  • Response Group application and Call Park application
  • Provisioning new phones and clients, but only if Active Directory Domain Services (AD DS) is present at the branch site.
  • Enhanced 9-1-1 (E9-1-1)
    If E9-1-1 is deployed, and the SIP trunk at the central site is not available because the WAN link is down, then the Survivable Branch Appliance will route E9-1-1 calls to the local branch gateway. To enable this feature, the branch-site users’ voice policies should route calls to the local gateway in the event of WAN failure.
 
Did you find this helpful?
(1500 characters remaining)
© 2013 Microsoft. All rights reserved.