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Components Used by Call Park

 

Topic Last Modified: 2010-11-07

The Call Park application is automatically installed when you deploy Enterprise Voice. You enable Call Park by configuring voice policy. The following Microsoft Lync Server 2010 components support the Call Park application:

  • Application service   Application service provides a platform for deploying, hosting, and managing unified communications applications, such as the Call Park application. Application service is automatically installed on every Front End Server in a Front End pool and on every Standard Edition server.

  • Call Park application   The Call Park application is one of the unified communications applications that are hosted by Application service. It is included automatically when you deploy Enterprise Voice. Call Park parks and retrieves calls and manages call park orbits.

  • Music on hold file   If music in enabled, the music file is played while a call is parked. A default music file is included when the Call Park application is installed.

  • File Store   The Call Park application uses File Store to hold custom audio files.

  • Lync Server Control Panel   You can use Microsoft Lync Server 2010 Control Panel to configure the call park orbit table and to enable Call Park for users.

  • Lync Server Management Shell   All Call Park application configuration can be performed by using Lync Server Management Shell cmdlets.