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Managing Run As Accounts

Updated: December 1, 2010

Applies To: System Center Service Manager 2010 SP1

During the setup of Service Manager, you specified credentials for the workflow and service accounts. If, because of the configurations of password security requirements used at your company, these passwords expire, you must update the new passwords in Service Manager. In addition, if you decide that the user names must change, you also must change them in Service Manager. This section describes how to make those changes.

It is a best practice never to delete Run As accounts from the Service Manager console. The Service Manager management pack monitors Run As accounts. At regular intervals, the Health service attempts to log on as the Run As accounts. If this fails, an Event ID 7000 is invoked that causes an alert. The best way to avoid this issue is never to delete Run As accounts from the Service Manager console. You can reuse existing Run As accounts by changing their name or credentials. If you want to stop using a Run As account, you can change its credentials to Local System and change the name to something easy to remember, such as "Inactive".

In This Section

How to Change the User Credentials for the Operational System Run As Account
Describes how to update the Operational System Run As account if the user name and password has changed.

How to Change the Password for the Operational System Run As Account
Describes how to update the Operational System Run As account if only the password has changed.

How to Change the Workflow Run As Account Credentials
Describes how to update the workflow account if either the user name or password has changed.

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