Configure dial plans for dial-in conferencing in Lync Server 2013

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Topic Last Modified: 2013-02-25

When you deploy dial-in conferencing, you need to create or modify one or more dial plans for routing dial-in access phone numbers. Make sure that at least one normalization rule in each dial plan converts telephone extensions into complete phone numbers in E.164 format. Users of dial-in conferencing join conferences as authenticated enterprise users by entering their personal identification number (PIN) and their phone number. You need a normalization rule to convert extensions into complete phone numbers so that users can be authenticated when they enter just a telephone extension.

To set up dial plans for dial-in conferencing, do the following:

  • Whether or not you deploy Enterprise Voice, modify the global dial plan to add a dial-in conferencing region and to make sure that a normalization rule accurately converts your dial-in access numbers. For detailed instructions, see Modify a dial plan in Lync Server 2013.

  • If you did not deploy Enterprise Voice, create dial plans for your dial-in conferencing access numbers. Be sure to include a dial-in conferencing region. For detailed instructions, see Create a dial plan in Lync Server 2013.

  • If you deployed Enterprise Voice, modify Enterprise Voice dial plans as necessary to include regions and use appropriate normalization rules for dial-in access numbers. For detailed instructions, see Modify a dial plan in Lync Server 2013. You can also create dedicated dial plans that are used only for dial-in access numbers. For detailed instructions, see Create a dial plan in Lync Server 2013.

For details about planning regions, see Dial-in conferencing requirements in Lync Server 2013 in the Planning documentation.