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Capacity Planning for Call Park

 

Topic Last Modified: 2010-11-05

The following table describes the Call Park user model that you can use as the basis for capacity planning requirements.

Call Park User Model

Metric Per Front End pool (with 8 Front End Servers) Per Standard Edition server

Park rate

8 per minute

1 per minute

Retrieve parked call rate

8 per minute

1 per minute

Average park duration

60 seconds

60 seconds

 
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