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After Upgrading to Service Manager 2010 SP1

Updated: December 1, 2010

Applies To: System Center Service Manager 2010 SP1

You have to perform the following procedures after upgrading to System Center Service Manager 2010 SP1.

Data Warehouse Management Server

After upgrading the data warehouse management server, you might need to restart the System Center Management services and data warehouse jobs. Use the following procedures to restart the services if necessary.

To restart the System Center Management service

  1. On the computer that hosts the data warehouse management server, on the Windows desktop, click Start, and then click Run.

  2. In the Run dialog box, in the Open box, type services.msc, and then click OK.

  3. In the Services window, in the Services (Local) pane, right-click System Center Management, and then click Restart.

To start Service Manager workflows

  1. On the computer that hosts the Service Manager management server, on the Windows desktop, click Start, and then click Run.

  2. In the Run dialog box, in the Open box, type services.msc, and then click OK.

  3. In the Services window, in the Services (Local) pane, right-click System Center Management, and then click Start.

To start the Self-Service Portal

  1. On the computer that hosts the Self-Service Portal, on the Windows desktop, click Start, point to Programs, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.

  2. In the Internet Information Services (IIS) Manager window, in the Connections pane, right-click the name of your computer, and then click Start.

To enable data warehouse job schedules by using Windows PowerShell cmdlets

  1. Type the following commands and press ENTER after each command:

    Add-PSSnapIn SMCmdletSnapIn
    
    Enable-SCDWJobSchedule –JobName Extract_<data warehouse management group name>
    
    Enable-SCDWJobSchedule –JobName Extract_<Service Manager management group name>
    
    Enable-SCDWJobSchedule –JobName Transform.Common
    
    Enable-SCDWJobSchedule –JobName Load.Common
    
    Enable-SCDWJobSchedule –JobName DWMaintenance
    
    Enable-SCDWJobSchedule –JobName MPSyncJob
    
    Start-SCDWJob –JobName MPSyncJob
    

    The last command, Start-SCDWJob – JobName MPSyncJob, will enable the ETL jobs to run.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.
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