Disable the CRM for Outlook button on the Web application
By default, if a user does not have Microsoft Dynamics CRM for Outlook installed and configured, the Microsoft Dynamics CRM Web application displays a Get CRM for Outlook button on the message bar. This button provides a link for users to download Microsoft Dynamics CRM for Outlook. If you do not want users to have this capability, you can remove the button.
To remove the Get CRM for Outlook button from the Microsoft Dynamics CRM Web application
- With a security role that has read and write permissions (for example, the System Administrator role), start the Microsoft Dynamics CRM Web application.
- Click Settings.
- Under System, click Administration.
- Click System Settings. The System Settings dialog box appears.
- Click the Outlook tab.
- Set the value for Outlook client is advertised to users in the Message Bar to No.