Change licenses or storage space for your subscription

If you are a Microsoft Office 365 for enterprises Billing administrator or Global administrator, you can change the number of licenses or the amount of storage that your company bought originally. The cost for more or fewer licenses or for more or less storage is prorated for the rest of the subscription term. You have to use the same payment method that you used when you bought the original licenses.

What do you want to do?

• Add licenses or storage space

• Reduce licenses or storage space

Add licenses or storage space

1. On the Admin page, in the left pane, under Subscriptions, click Manage.

2. On the Billing and subscription management page, click a subscription name.

3. On the Subscription details page, click Add more.

4. Follow the steps in the Add licenses wizard to complete your order.

If you paid for the subscription by credit card, any new licenses or storage space that you order will be available immediately after you receive an order confirmation. If you’re invoiced for subscription payments, you may be asked to complete a credit check. In this scenario, the new licenses will not be available until the credit check is complete.

Reduce licenses or storage space

To reduce the number of licenses or the amount of storage space in your subscription, contact Support.

For more information, see Contact Support for a billing or subscription issue.

See Also

Cancel my subscription
Add, change, or remove a subscription advisor partner
Buy additional subscriptions