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Disable selected features for Outlook Voice Access users

 

Applies to: Exchange Server 2013, Exchange Online

Topic Last Modified: 2013-02-22

Outlook Voice Access contains two interfaces: the telephone user interface (TUI) and the voice user interface (VUI). By default, when users dial in to Outlook Voice Access, they can access their calendar, email, and personal contacts, and search the directory. You can use the Shell to prevent users from accessing one or more of these features when they use Outlook Voice Access to access their mailbox. When you modify Outlook Voice Access features on a Unified Messaging (UM) mailbox policy, your changes affect all users who are associated with the UM mailbox policy.

You can disable users' access to the following Outlook Voice Access features on a UM mailbox policy:

  • Calendar

  • Directory

  • Email

  • Personal contacts

For additional management tasks related to UM mailbox policies, see UM mailbox policy procedures.

You can also use the Shell to disable Outlook Voice Access features on the mailbox of a single UM-enabled user. When you do this, the features will be disabled only for that user. Although you can't disable all the Outlook Voice Access features that are found on a UM mailbox policy for a single user, you can disable access to their calendar and to their email.

For additional management tasks related to UM mailboxes, see Voice mail for users.

NoteNote:
You can use only the Shell to modify the Outlook Voice Access features for UM-enabled users on a UM mailbox policy or on the mailbox of a single UM-enabled user.

  • Estimated time to complete each procedure: 5 minutes.

  • Procedures in this topic require specific permissions. See each procedure for its permissions information.

  • Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • Before you perform these procedures, confirm that a user has been enabled for UM. For detailed steps, see Enable a user for voice mail.

  • For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

TipTip:
Having problems? Ask for help in the Exchange forums. Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection..

You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging permissions topic.

This example prevents users associated with a UM mailbox policy named MyUMMailboxPolicy from accessing their calendar when they dial in to Outlook Voice Access.

Set-UMMailboxPolicy -id MyUMMailboxPolicy -AllowTUIAccessToCalendar $false

This example prevents users associated with the UM mailbox policy named MyUMMailboxPolicy from accessing the directory when they dial in to Outlook Voice Access.

Set-UMMailboxPolicy -id MyUMMailboxPolicy -AllowTUIAccessToDirectory $false

This example prevents users associated with the UM mailbox policy named MyUMMailboxPolicy from accessing their email when they dial in to Outlook Voice Access.

Set-UMMailboxPolicy -id MyUMMailboxPolicy -AllowTUIAccessToEmail -$false

This example prevents users associated with the UM mailbox policy named MyUMMailboxPolicy from accessing personal contacts when they dial in to Outlook Voice Access.

Set-UMMailboxPolicy -id MyUMMailboxPolicy -AllowTUIAccessToPersonalContacts $false

You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging permissions topic.

This example disables access to the calendar on a UM mailbox named tony@contoso.com when the user dials in to Outlook Voice Access.

Set-UMMailbox -id tony@contoso.com -TUIAccessToCalendarEnabled $false

This example disables access to email on a UM mailbox named tony@contoso.com when the user dials in to Outlook Voice Access.

Set-UMMailbox -id tony@contoso.com -TUIAccessToEmailEnabled $false
 
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