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Installing the RemoteFX 3D Video Adapter on the Personal Virtual Desktop

Published: January 14, 2011

Updated: February 16, 2011

Applies To: Windows Server 2008 R2 with SP1

Install the RemoteFX 3D video adapter.

  1. Shut down the client virtual desktop.

  2. Open Hyper-V Manager. To open Hyper-V Manager, click Start, point to Administrative Tools, and then click Hyper-V Manager.

  3. Under Virtual Machines, right-click the virtual machine, and then click Settings.

  4. Click Add Hardware.

  5. In the Select the devices you want to add box, click Synthetic 3D Video Adapter, and then click Add.

    ImportantImportant
    You can also choose a maximum number of monitors and a maximum monitor resolution. For the purposes of this guide, we use the default settings. For more information on the amount of dedicated video memory that is required for a maximum number of monitors and a maximum resolution, see the Hardware Requirements topic (http://go.microsoft.com/fwlink/?LinkId=191918) in the Windows Server 2008 R2 Technical Library.

  6. Click OK to add the RemoteFX 3D Video Adapter.

  7. Under Virtual Machines, right-click the virtual machine, and then click Start.

  8. Under Virtual Machines, right-click the virtual machine, and then click Connect.

  9. Log on to the virtual desktop as a member of the local Administrators group.

  10. The RemoteFX 3D Video Adapter driver will install. When a dialog box that asks you to restart the computer appears, click Restart Now.

    ImportantImportant
    After the virtual machine restarts, you will see a black screen on the virtual machine console with the message “Video Remoting was disconnected. The virtual machine is using the 3D video adaptor, which is not supported by the Virtual Machine Connection console.” This is expected, and you will not be able to log on to the virtual machine from the Virtual Machine Connection. You will be able to remotely log on to the virtual machine by using an account that is a part of the Remote Desktop Users group on the virtual machine.

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