Media Quality Diagnostic Reports in Lync Server 2013

In This Section

• Media Quality Summary Report in Lync Server 2013   Provides overall quality data for different endpoint types, including Enterprise Voice peer-to-peer calls, Enterprise Voice conference calls, and calls that rely, at least in part, on the public switched telephone network (PSTN).

• Media Quality Comparison Report in Lync Server 2013   Provides a comparison of call quality values for different types of audio calls (for example, calls made over a wireless network vs. calls made across a wired connection).

• Server Performance Report in Lync Server 2013   Lists the servers that have experienced the most problems, based on measurements of such key quality metrics as degradation, packet loss, and jitter.

• Location Report in Lync Server 2013   Provides a list of network locations and a summary of the media quality of the calls that occur at each location. For purposes of this report, locations are based on IP subnets.

• Device Report in Lync Server 2013   Provides a summary of devices that are used for Enterprise Voice calls and it includes the average media quality of the calls by device.

• Call List Report in Lync Server 2013   Provides detailed information about phone calls made or received within your organization.

• Call Detail Report in Lync Server 2013   Provides detailed information about phone calls made from or received within your organization.

• Server Media Quality Trend Report in Lync Server 2013   Provides a way for you to graphically compare up to 5 servers on Quality of Experience metrics such as call volume, poor call percentage, packet loss, and jitter.

• The Media Quality Metrics Distribution Report in Lync Server 2013   Provides a graph that shows the distribution values for a Quality of Experience metric such as jitter or packet loss.

• Location Trend Report in Lync Server 2013   Provides call quality trend information for network locations.