Exchange 2010 and BlackBerry Enterprise Server Coexistence

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

If you have BlackBerry devices in your organization and use a server running BlackBerry Enterprise Server to handle the communication between those devices and Microsoft Exchange Server 2010, there are specific updates that must be made to address known compatibility and performance issues.

For Exchange 2010 and BlackBerry Enterprise Server to function together successfully, we recommend the following:

• Install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 update on the machines running BlackBerry Enterprise Server.

• Install the 5.0.2 Maintenance Release 4 of Blackberry Enterprise Server.

  • Download service packs and maintenance releases for BlackBerry Enterprise Server v5.0.

• Install the latest rollup for Exchange Server 2010 Service Pack 1 (SP1) on all of your Exchange 2010 Client Access servers and Mailbox servers or ensure that your Exchange 2010 Client Access servers and Mailbox servers have been upgraded to Exchange 2010 Service Pack 2 (SP2). Refer to Install the Latest Update Rollup for Exchange 2010 for more information about how to deploy the update rollup successfully.

• Install the following Windows Kernel Memory Manager hotfixes:

  • A computer that is running Windows 7 or Windows Server 2008 R2 becomes unresponsive when you run a large application

  • Poor performance occurs on a computer that has NUMA-based processors and that is running Windows Server 2008 R2 or Windows 7 if a thread requests lots of memory that is within the first 4 GB of memory

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