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Reinstall the Client Access Role in Windows Small Business Server 2011 Standard

Published: March 10, 2011

Applies To: Windows Small Business Server 2011 Standard

CautionCaution
You should only uninstall or reinstall the Client Access Role as a last option. Before you uninstall or reinstall the Client Access Role, you should troubleshoot issues in the related software and services, and try to isolate the root cause of the issues. If you are unable to determine and correct the root cause, you may be able to fix the issues by restoring the server from a good backup.

To verify whether the Client Access Role is already installed

  1. Click Start, click Control Panel, click Programs, and then click Programs and Features.

  2. Click Microsoft Exchange Server 2010, and then click Change.

  3. On the User Account Control page, click Continue.

  4. In the Exchange Maintenance Mode dialog box, click Next.

  5. In Server Role Selection, if the Client Access Role check box is shaded or selected, the role is installed. Otherwise, it is not installed.

  6. Click Cancel to close the wizard.

To reinstall the Client Access Role in Windows Small Business Server 2011 Standard

  1. Create a registry value to use with Windows SBS 2011 Standard Disc 2 (Component Technologies for Server Repair) and Microsoft Exchange Server 2010 by doing the following:

    1. Open Registry Editor.

      CautionCaution
      Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.

    2. On the User Account Control page, click Continue.

    3. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\AE1D439464EB1B8488741FFA028E291C\SourceList\Media.

    4. To create a new string value named MediaPackage, right-click Media, click New, and click String Value; in Name, type MediaPackage, and then press ENTER.

    5. Double-click MediaPackage; in Edit String, in Value data, type \CMPNENTS\EXCHANGE14_SP1\, and then click OK.

    6. Close Registry Editor.

  2. Install the Client Access Role by doing the following:

    1. Click Start, click Control Panel, click Programs, and then click Programs and Features.

    2. Click Microsoft Exchange Server 2010, and then click Change.

    3. On the User Account Control page, click Continue.

    4. In the Exchange Maintenance Mode dialog box, click Next.

    5. In Server Role Selection, select Client Access Role, and then insert Windows SBS 2011 Standard Disc 2 (Component Technologies for Server Repair).

      noteNote
      If the Client Access Role is shaded or selected, the role is installed and you do not need to reinstall it.

    6. In Specify the path for the Exchange Server installation files, click Browse.

    7. Click <DVD Drive>:\CMPNENTS\EXCHANGE14_SP1, where <DVD Drive> is the name of your media drive, click OK, and then click Next.

    8. In the Configure Client Access server external domain page, click Next.

    9. In the Readiness Checks dialog box, click Install.

      noteNote
      The installation might take several minutes.

    10. When the installation is complete, click Finish.

  3. Rerun the Internet Address Management Wizard to associate the new virtual directories with the correct external URL.

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