Event ID: 2003

  • Article

Applies To: Forefront Endpoint Protection

Event ID 2003 — Forefront Endpoint Protection Client

This event is logged in the System log.

Details

Product

Microsoft Malware Protection

ID

2003

Source

Microsoft Antimalware

Version

3.0

Symbolic Name

MALWAREPROTECTION_ENGINE_UPDATE_FAILED

Message

Forefront Endpoint Protection client has encountered an error trying to update the engine.

  • New Engine Version: <New engine version>

  • Previous Engine Version: <Previous engine version>

  • Engine Type: Antivirus, Antispyware, Software restriction, Antimalware, Network inspection system

  • User: <Domain>\<User>

  • Error Code: <Error code>

  • Error description: <Error description>

Explanation

The Forefront Endpoint Protection client update failed. This event occurs when the FEP client tries to update itself, but fails. This event commonly occurs due to an interruption in network connectivity in the middle of an update.

User Action

To troubleshoot this event, use the following steps:

  1. Restart the computer and try again.

  2. Check Configuring definition updates (https://go.microsoft.com/fwlink/?LinkId=214996).

  3. Manually download the latest definitions from the Microsoft Malware Protection Center (https://go.microsoft.com/fwlink/?LinkID=200965).

    Note that the size of the definitions file downloaded from the Microsoft Malware Protection Center can exceed 60 MB and should not be used as a long-term solution for updating definitions.