ServiceAppointment Entity OptionSet Attribute Metadata

[Applies to: Microsoft Dynamics CRM 2011]

The service appointment entity contains a number of attributes with the underlying type of OptionSetMetadata. This includes attributes of type PicklistAttributeMetadata, StateAttributeMetadata, and StatusAttributeMetadata. This topic shows the values for these attributes in a default, uncustomized installation of Microsoft Dynamics CRM. For information on how to generate and use enumerations for these values in your code, see Helper Code: Enumerations for Option Sets.

OptionSet Values

The following table lists the attributes and option set values for the service appointment entity.

LogicalName	Type	OptionValue	OptionDescription
prioritycode	Picklist	0	Low
	Picklist	1	Normal
	Picklist	2	High
statecode	State	0	Open
	State	1	Closed
	State	2	Canceled
	State	3	Scheduled
statuscode	Status	1	Requested
	Status	2	Tentative
	Status	3	Pending
	Status	4	Reserved
	Status	6	In Progress
	Status	7	Arrived
	Status	8	Completed
	Status	9	Canceled
	Status	10	No Show

The following table shows the mapping between the default statecode and statuscode picklist values.

State	State value	Status	Status value
Open	0	Requested	1
Open	0	Tentative	2
Closed	1	Completed	8
Canceled	2	Canceled	9
Canceled	2	No Show	10
Scheduled	3	Pending	3
Scheduled	3	Reserved	4
Scheduled	3	In Progress	6
Scheduled	3	Arrived	7