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Remote Web Access was not configured

Updated: May 26, 2011

Applies To: Windows Small Business Server 2011 Standard

Problem   Remote Web Access does not work.

Cause   Remote Web Access is not configured.

Solution   To resolve this issue, you must manually configure Remote Web Access.

To manually configure Remote Web Access

  1. Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.

  2. In the User Account Control window, click Continue.

  3. In the Internet Information Services (IIS) Manager console, expand ServerName, expand Sites, and then double-click Default Web Site.

  4. If the Remote application exists, remove it.

  5. In the Internet Information Services (IIS) Manager console, expand ServerName, and then expand Application Pools.

  6. If the SBS Web Workplace AppPool application pool exists, remove it.

  7. In the Actions pane, click Add Application Pool.

  8. Create a new SBS Web WorkPlace AppPool application pool

    1. In the Add Application Pool window, in the Name text box, type SBS Web Workplace AppPool, keep the default settings for the remaining options, and then click OK.

    2. In Application Pools, right-click SBS Web WorkPlace AppPool, and then click Advanced Settings.

    3. In the Process Model section of the Advanced Settings page, for Identity, select Network Service, and then click OK.

    4. On the Advanced Settings page, click OK to save your settings.

  9. Create a new Remote application

    1. In the Internet Information Services (IIS) Manager console, expand ServerName, expand Sites, expand Default Web Site, and then right-click Add Application.

    2. In the Add Application window, in the Alias, text box type Remote.

    3. For the Application pool setting, click Select, choose SBS Web Workplace AppPool, and then click OK

    4. In the Physical path text box, type C:\Program Files\Windows Small Business Server\Bin\webapp\RemoteAccess, and then click OK.

  10. Configure the SSL settings for the Remote application

    1. In the Internet Information Services (IIS) Manager console, click the Remote application that you just created, and then, in the details pane, double-click SSL Settings.

    2. On the SSL Settings page, select the Require SSL check box, and then choose the Ignore option for Client certificates.

    3. In the Actions pane, click Apply.

  11. Create a log folder and assign folder permissions:

    1. Open Windows Explorer, browse to C:\Program Files\Windows Small Business Server\Logs, and create a new folder called WebApp.

      noteNote
      If the WebApp folder already exists, skip to the next step.

    2. Right click the WebApp folder, and then click Properties.

    3. On the WebApp Properties page, click the Security tab, and then click Edit.

    4. On the Permissions for WebApp page, click Add, type Authenticated Users, and then click OK.

    5. On the Permissions for WebApp page, click Authenticated Users, select the Full control check box in the Allow column, and then click Apply.

    6. On the Permissions for WebApp page, click Network Service, select the Full control check box in the Allow column, and then click OK.

    7. Click OK to close the WebApp Properties page.

  12. Give domain users Read and Write access to shared files

    1. In Windows Explorer, browse to c: \Windows\Microsoft.NET\Framework64\v4.0.30319.

    2. Right-click Temporary ASP.NET Files, and then click Properties.

    3. On the Temporary ASP.NET Files Properties page, click the Security tab, and then click Edit.

    4. On the Permissions for Temporary ASP.NET Files Properties page, click Add, type Domain Users, and then click OK.

    5. On the Permissions for Temporary ASP.NET Files Properties page, click Domain Users; select the Read and Write check boxes in the Allow column. Clear all other check boxes, and then click Apply.

    6. Click OK to close the Temporary ASP.NET Files Properties page.

  13. Enable Remote Desktop on the server

    1. Click Start, right-click Computer, and then click Properties.

    2. Click Remote settings.

    3. In the Remote Desktop section, select Allow connections from computers running any version of Remote Desktop (less secure), and then click OK.

  14. Modify the registry

    CautionCaution
    Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.

    1. On the desktop, click Start, and then in the Search box, type regedit.

    2. Browse to HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Components.

    3. Right-click RemoteWebWorkplace, and then click Modify.

    4. In the Value data box, type 1, and then click OK.

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