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Client Monitoring Using Agentless Exception Monitoring in Operations Manager

Updated: November 1, 2013

Applies To: System Center 2012 - Operations Manager, System Center 2012 R2 Operations Manager, System Center 2012 SP1 - Operations Manager

The Client Monitoring feature of System Center 2012 – Operations Manager enables you to monitor operating systems and applications for errors and participate in the Customer Experience Improvement Program (CEIP).

Agentless Exception Monitoring (AEM) is a component of the Client Monitoring feature in Operations Manager. AEM enables you to monitor operating systems and applications for errors within your organization. By default, when a Microsoft application encounters a severe error, it creates a report that can be sent to Microsoft to consolidate data that can lead to a reduction in errors. Using AEM, you can direct these reports to an Operations Manager management server. Operations Manager can then provide detailed views and reports on this consolidated error data. Using this data, you can determine how often an operating system or application experiences an error and the number of affected computers and users.

AEM Views

By default, the following views display AEM data in the Monitoring area of the Operations console:

Application View
A state view that lists applications that have failures.

Crash Listener View
A state view that lists the computers that are listening for failures that occur on other computers or applications.

Error Events
An event view that lists the application error reports generated by severe application or operating system failures.

Error Group View
A state view that lists application errors by error group.

System Error Group View
A state view that lists the computers that have an operating system failure.

Client Monitoring Using Agentless Exception Monitoring topics

Other resources for this component

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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