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Checklist: Distributed Upgrade (Complex)

Updated: November 1, 2013

Applies To: System Center 2012 - Operations Manager, System Center 2012 R2 Operations Manager, System Center 2012 SP1 - Operations Manager

To upgrade a distributed System Center Operations Manager 2007 R2 management group to System Center 2012 – Operations Manager, you use a phased approach, starting with the management servers, then the gateway servers, and then the management group. The order in which you upgrade the agents depends on how they were deployed (manually installed or push-installed), and whether your root management server (RMS) meets the supported configuration requirements for System Center 2012 – Operations Manager. For example, a clustered RMS is not supported in System Center 2012 – Operations Manager. You also must perform a number of pre-upgrade and post-upgrade tasks, and might perform some optional upgrade tasks.

If any of the servers in your distributed management group do not meet the supported configuration requirements for System Center 2012 – Operations Manager, and require the installation of a new server, you should follow this checklist. For more information, see Supported Configurations for System Center 2012 – Operations Manager. Some of the servers might meet these requirements, and therefore, you might not have to perform the steps in every section. For example, if the server that hosts your RMS meets the supported configuration requirements, you can run the final upgrade from the RMS and skip the section on running the final upgrade from a secondary management server.

If your distributed management group already meets the minimum supported configurations for System Center 2012 – Operations Manager, or if you have a single-server management group, see the following topics.

 

Upgrade Path Checklist Condition

Checklist: Single-Server Upgrade (Simple)

Your Operations Manager 2007 R2 single-server management group already meets the minimum supported configurations for System Center 2012 – Operations Manager.

Checklist: Single-Server Upgrade (Complex)

Your Operations Manager 2007 R2 single-server management group does not meet the minimum supported configurations for System Center 2012 – Operations Manager and requires new hardware.

Checklist: Distributed Upgrade (Simple)

Your Operations Manager 2007 R2 distributed management group already meets the minimum supported configurations for System Center 2012 – Operations Manager.

Checklist

Use the following checklist to upgrade your distributed management group if any of the servers do not yet meet the supported configuration requirements for System Center 2012 – Operations Manager.

TipTip
You can also view a process flow diagram that links to the relevant topics. For more information, see Distributed Upgrade (Complex) .

This checklist contains multiple paths and you will not have to follow each step consecutively. For example, you will upgrade the management group from either the RMS or the secondary management server, depending on your current configuration. You should follow the steps in each as needed.

 

Section Description

Import the Upgrade Helper Management Pack

Use these procedures to import and use the Upgrade Helper management pack.

Replacing Secondary Management Servers

Use these procedures if your secondary management servers do not meet the minimum system requirements for System Center 2012 – Operations Manager. If your secondary management servers have a 32-bit operating system, you must replace each server. For each 32-bit secondary management server, you must add a new 64-bit server and move the agents from the old management server to the new management server. You must ensure that all management servers meet all of the minimum system requirements for System Center 2012 – Operations Manager.

Replacing Gateways

Use these procedures if your gateway servers do not meet the minimum system requirements for System Center 2012 – Operations Manager. If your gateways have a 32-bit operating system, you must replace each gateway server with a new gateway server that meets the requirements. You must ensure that all gateway servers meet the minimum system requirements for System Center 2012 – Operations Manager.

Secondary Management Server Upgrade

Use these procedures to upgrade the secondary management servers, any gateway servers, and agents.

Management Group Upgrade from RMS

Use these procedures only if your RMS meets the minimum system requirements for System Center 2012 – Operations Manager.

Management Group Upgrade from Secondary Management Server

Use these procedures only if your RMS does not meet the minimum system requirements for System Center 2012 – Operations Manager.

Import the Upgrade Helper Management Pack

The Upgrade Helper management pack helps to guide you through the upgrade process. You should import this management pack before you start the upgrade process for a distributed management group that does not meet the supported configuration requirements for System Center 2012 – Operations Manager.

 

  Task References
Checklist box

Import the Upgrade Helper Management Pack

Upgrade Helper Management Pack

Replacing Secondary Management Servers

If your secondary management server already meets the minimum system requirements, go to the Replacing Gateways section of this checklist. Otherwise, use the following procedures for each secondary management server in your management group.

noteNote
You only have to add new secondary management servers if your current servers have a 32-bit operating system, which do not meet the supported configuration requirements for System Center 2012 – Operations Manager. Otherwise, just ensure that your secondary management servers meet the remaining supported configuration requirements.

 

  Task References
Checklist box

If operating system is 32-bit, add a secondary management server.

How to Add an Operations Manager 2007 R2 Secondary Management Server (Operations Manager Upgrade)

Checklist box

Move the Operations Manager 2007 R2 agents to a secondary management server, and remove the old secondary management server.

How to Move Agents to an Operations Manager 2007 R2 Secondary Management Server (Operations Manager Upgrade)

Checklist box

Ensure that the secondary management server meets the supported configuration requirements for System Center 2012 – Operations Manager.

Supported Configurations for System Center 2012 - Operations Manager

Replacing Gateways

If you do not have gateway servers, or you have gateways that meet the minimum system requirements, go to the Secondary Management Server Upgrade section of this checklist. Otherwise, use the following procedures for each gateway in your management group.

noteNote
You only have to add new gateway servers if your current servers are 32-bit, which do not meet the supported configuration requirements for System Center 2012 – Operations Manager. Otherwise, just ensure that your gateway servers meet the remaining supported configuration requirements.

 

  Task References
Checklist box

If gateway server does not have a 64-bit operating system, build a new gateway server.

How to Replace an Operations Manager 2007 R2 Gateway that Has an Unsupported Configuration (Operations Manager Upgrade)

Checklist box

Remove the old gateway server.

How to Remove an Operations Manager 2007 R2 Gateway (Operations Manager Upgrade)

Checklist box

Ensure that the gateway server meets the supported configuration requirements for System Center 2012 – Operations Manager.

Supported Configurations for System Center 2012 - Operations Manager

Secondary Management Server Upgrade

Use the following procedures to upgrade your secondary management servers, gateway servers, and agents. Before you upgrade the secondary management server, you must ensure that your root management service (RMS) meets the supported configuration requirements for System Center 2012 – Operations Manager. For more information, see Supported Configurations for System Center 2012 - Operations Manager. If the RMS does not meet these configuration requirements, you must move agents that report to the RMS to the secondary management server before you upgrade the second management server. You should also ensure that SQL Server meets the supported configuration requirements.

 

  Task References
Checklist box

If RMS does not meet supported configuration requirements for System Center 2012 – Operations Manager, move agents that report to root management server to the secondary management server.

How to Move Agents to an Operations Manager 2007 R2 Secondary Management Server (Operations Manager Upgrade)

Checklist box

If Microsoft SQL Server does not meet the supported configuration requirements, upgrade SQL Server.

Upgrading SQL Server (Operations Manager Upgrade)

Checklist box

Back up the encryption key.

Back Up the Encryption Key

Checklist box

Review the Operations Manager 2007 R2 event logs.

Review the Operations Manager 2007 R2 Event Logs

Checklist box

Check if any gateway servers report to an unsupported RMS.

Check for Gateway Servers Reporting to the RMS

Checklist box

Remove agents from Pending Management.

Remove Agents from Pending Management

Checklist box

Verify that you have a supported SQL Server collation on all databases and instances of databases.

Verify the SQL Server Collation

Checklist box

Upgrade the manually installed agents.

Upgrading Manually Installed Agents

Checklist box

Upgrade the secondary management servers.

How to Upgrade a Secondary Management Server from Operations Manager 2007 R2

Checklist box

Upgrade gateway servers, if present.

How to Upgrade a Gateway Server from Operations Manager 2007 R2

Checklist box

Upgrade the push-installed agents.

Upgrading Push-Installed Agents

Management Group Upgrade from RMS

If your RMS does not meet the minimum supported configurations for System Center 2012 – Operations Manager, go to the Management Group Upgrade from Secondary Management Server section of this checklist. Otherwise, use the following procedures to upgrade your management group from the root management server.

noteNote
A clustered RMS does not meet the supported configuration requirements for System Center 2012 – Operations Manager.

 

  Task References
Checklist box

Check for any active, connected consoles to the root management server.

Check the Operations Manager 2007 R2 RMS for Active Connected Consoles

Checklist box

Disable all notification subscriptions.

Disable the Notification Subscriptions

Checklist box

Stop services or disable any connectors that are installed.

Stop the Services for Connectors

Checklist box

Verify that your operational database has sufficient free space.

Verify that the Operational Database has More than 50 Percent of Free Space

Checklist box

Back up all databases.

Back Up the Operations Manager Databases

Checklist box

Run management group upgrade on the root management server.

How to Upgrade a Management Group from an Operations Manager 2007 R2 RMS

Checklist box

Upgrade optional features.

Upgrading or Installing Optional Features

Checklist box

Re-enable the notification subscriptions.

Re-enable the Notification Subscriptions.

Checklist box

Restart or re-enable the service for any connectors that are installed.

Restart the Connector Services

Checklist box

Update overrides.

Update Overrides

Checklist box

Verify the success of the upgrade.

Verify the Upgrade Success

Management Group Upgrade from Secondary Management Server

If your root management server meets the minimum supported configurations for System Center 2012 – Operations Manager, go to the Management Group Upgrade from RMS section of this checklist. Otherwise, use the following procedures to upgrade your management group from a secondary management server.

noteNote
A clustered RMS does not meet the supported configuration requirements for System Center 2012 – Operations Manager.

 

  Task References
Checklist box

Check for any active, connected consoles to the root management server.

Check the Operations Manager 2007 R2 RMS for Active, Connected Consoles

Checklist box

Disable all notification subscriptions.

Disable the Notification Subscriptions

Checklist box

Stop services or disable any connectors that are installed.

Stop the Services for Connectors

Checklist box

Verify that your operational database has sufficient free space.

Verify that the Operational Database has More than 50 Percent of Free Space

Checklist box

Back up all databases.

Back Up the Operations Manager Databases

Checklist box

Restore the encryption key.

Restore the Encryption Key on the Secondary Management Server

Checklist box

Run the management group upgrade on the secondary management server.

How to Upgrade a Management Group from an Operations Manager 2007 R2 Secondary Management Server

Checklist box

If required, install the optional features, such as the consoles and Reporting.

Upgrading or Installing Optional Features

Checklist box

Re-enable the notification subscriptions.

Re-enable the Notification Subscriptions.

Checklist box

Restart or re-enable the service for any connectors that are installed.

Restart the Connector Services

Checklist box

Uninstall the old root management server.

Uninstall the Old RMS

Checklist box

Update overrides.

Update Overrides

Checklist box

Verify the success of the upgrade.

Verify the Upgrade Success

See Also

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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