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How to Upgrade Reporting from Operations Manager 2007 R2

Updated: November 1, 2013

Applies To: System Center 2012 - Operations Manager, System Center 2012 R2 Operations Manager, System Center 2012 SP1 - Operations Manager

Use this procedure to upgrade a stand-alone Reporting server from System Center Operations Manager 2007 R2 to System Center 2012 – Operations Manager. You run upgrade on the Reporting server after you have upgraded the management group. For more information about each upgrade path and the order in which to perform each upgrade task, see Upgrade Path Checklists for Operations Manager.

Before you proceed, ensure that your server meets the minimum supported configurations for System Center 2012 – Operations Manager. For more information, see Supported Configurations for System Center 2012 - Operations Manager.

If you upgraded your management group from the secondary management server, the System Center Operations Manager 2007 R2 root management server (RMS) was removed during the upgrade process. As a result, you will have to manually edit the configuration file for the Reporting server (rsreportserver.config). If you attempt to upgrade Operations Manager Reporting without making this change, the Upgrade Wizard will report a critical prerequisite issue, because Operations Manager is unable to connect to the reporting server.

ImportantImportant
If you upgraded your management group from the RMS, then you do not have to manually update the configuration file for the Reporting server.

To Modify the Reporting Server Configuration File

  1. On computer that hosts the Reporting server you plan to upgrade, open the rsreportserver.config file using Notepad. The path is typically C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLServer\Reporting Services\ReportServer, where MSSQLServer is the name of the SQL Server instance.

  2. From the Edit menu, click Find. Search for <ServerName>.

    noteNote
    The <ServerName> element appears in two places in the configuration file, in the Security Extension and in the Authentication Extension.

  3. Replace the name of the management server from the old RMS name, with the name of an upgraded management server.

  4. Search for <ServerName> again, and update the server name.

  5. Save and close the configuration file.

  6. If the Setup wizard is open, you should close it and restart the upgrade process.

To upgrade the Reporting server

  1. Log on to the computer that hosts the Reporting server with an account that is a member of the Operations Manager 2007 R2 Administrators role for your Operations Manager 2007 R2 management group.

  2. On the System Center 2012 – Operations Manager source media, run Setup.exe, and then click Install.

  3. On the Getting Started, System Center 2012 - Operations Manager Upgrade page, review the features that will be upgraded. In this case, it is Operations Manager 2007 R2 Reporting. Click Next.

  4. On the Select installation location page, accept the default value of C:\Program Files\System Center 2012\Operations Manager, or type in a new location or browse to one. Then click Next.

  5. On the Prerequisites page, review and address any warnings or errors that the Prerequisites checker returns, and then click Verify Prerequisites Again to recheck the system.

  6. If the Prerequisites checker does not return any warnings or errors, the Prerequisites, Proceed with Setup page appears. Click Next.

  7. If the root management server has not been upgraded or is unavailable, the Configuration, Specify a management server page appears. Enter the name of a System Center 2012 – Operations Manager management server that is to be used by the Reporting server, and then click Next.

  8. On the Ready to Upgrade page, review the options, and then click Upgrade.

  9. When upgrade is finished, the Upgrade complete page appears. Click Close.

To upgrade the Reporting server by using the command prompt

  1. Log on to the computer that hosts the Reporting server with an account that is a member of the Operations Manager 2007 R2 Administrators role for your Operations Manager 2007 R2 management group.

  2. Open a Command Prompt window by using the Run as Administrator option.

  3. Change the path to where the System Center 2012 – Operations Manager Setup.exe file is located, and run the following command:

    noteNote
    If the Reporting server reports to an unsupported or inaccessible root management server, you must also pass the following parameter: /ManagementServer: <ManagementServerName>.

    setup.exe /silent /upgrade
    
    

See Also

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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