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Upgrade Helper Management Pack

Updated: November 1, 2013

Applies To: System Center 2012 - Operations Manager, System Center 2012 R2 Operations Manager, System Center 2012 SP1 - Operations Manager

The Upgrade Helper management pack guides you through the upgrade process from System Center Operations Manager 2007 R2 to System Center 2012 – Operations Manager for a distributed topology. If you have a single-server management group, you can run an upgrade without the management pack. For more information, see Upgrading a Single-Server Operations Manager 2007 R2 Environment.

noteNote
Before you follow any of these procedures, make sure that you verify that the servers in your Operations Manager 2007 R2 management group meet the minimum supported configurations for System Center 2012 – Operations Manager. This will help you determine whether you need to add any new servers to your management group before you upgrade. For more information, see Supported Configurations for System Center 2012 – Operations Manager.

The Upgrade Helper management pack discovers the root management server, secondary management servers, gateway servers, and any agent-managed computers in your distributed Operations Manager 2007 R2 management group. The Upgrade Helper management pack monitors the progress of each phase of your upgrade.

noteNote
You might have to perform a number of pre-upgrade tasks before each phase of upgrade. For more information, see Upgrade Path Checklists for Operations Manager.

Importing and Using the Upgrade Helper Management Pack

The Upgrade Helper management pack is available on the System Center 2012 – Operations Manager installation media.

noteNote
It may take up to 15 minutes for discovery to run after you first import the management pack.

To import the Upgrade Helper Management pack

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators role for the Operations Manager 2007 R2 management group.

  2. In the Operations console, click Administration.

    noteNote
    When you run the Operations console on a computer that is not a management server, the Connect To Server dialog box appears. In the Server name box, type the name of the management server from which you want to connect to the Operations console.

  3. Right-click the Management Packs node, and then click Import Management Packs.

  4. In the Import Management Packs wizard, click Add, and then click Add from disk.

  5. The Select Management Packs to import dialog box opens. Browse to the /ManagementPacks directory of the Operations Manager installation media. Select OperationsManager.Upgrade.mp, and then click Open.

  6. The Select Management Packs page lists the management pack that you selected for import. A green check mark next to the management pack in the list indicates that the management pack can be imported. Click Install.

    The Import Management Packs page appears and shows the progress for the management pack. The management pack is downloaded to a temporary directory, imported to Operations Manager 2007 R2, and then deleted from the temporary directory. If there is a problem at any stage of the import process, select the management pack in the list to view the status details.

  7. Click Close.

After you have imported the Upgrade Helper management pack, you can view steps for each upgrade phase in the Monitoring workspace of the Operations console.

ImportantImportant
Typically, you follow each of the steps in the Upgrade Helper management pack in order. However, if you have manually installed agents, you should upgrade them before you upgrade the secondary management servers. You upgrade push-installed agents after you upgrade the secondary management servers.

To review the status of the secondary management servers in your management group

  1. In the Operations Manager 2007 R2 console, in the navigation pane, click the Monitoring button.

  2. Expand Operations Manager 2007 R2 -> 2012 Upgrade MP, and then click Step 1: Upgrade Secondary Management Servers. This displays all secondary management servers in your management group.

  3. Review the state of each management server. If the secondary management server is upgraded, the state is Healthy. If it is not upgraded, a Warning appears.

  4. You must upgrade each secondary management server and ensure that the status is healthy before you move to the next step in the process. For more information, see How to Upgrade a Secondary Management Server from Operations Manager 2007 R2.

    noteNote
    You can open the discovered instances with the Operations Manager Health Explorer to see the upgrade status, with additional information about how to upgrade the management servers.

To review the status of the gateway servers in your management group

  1. In the Operations Manager 2007 R2 console, in the navigation pane, click the Monitoring button.

  2. Expand Operations Manager 2007 R2 -> 2012 Upgrade MP, and then click Step 2: Upgrade Gateway Servers. This displays all gateway servers in your management group.

  3. Review the state of each gateway server. If the gateway server is upgraded, the state is Healthy. If it is not upgraded, a Warning appears.

  4. You must upgrade each gateway server and ensure that the status is healthy before you move to the next step in the process. For more information, see How to Upgrade a Gateway Server from Operations Manager 2007 R2.

    noteNote
    You can open the discovered instances with the Health Explorer to see the upgrade status, with additional information about how to upgrade the gateways.

To review the status of the agents in your management group

  1. In the Operations Manager 2007 R2 console, in the navigation pane, click the Monitoring button.

  2. ExpandOperations Manager 2007 R2 -> 2012 Upgrade MP, and then click Step 3: Upgrade Agents. This displays all agent-managed computers in your management group. It also displays additional properties about the agents, such as IsManuallyInstalled and DeployedViaActiveDirectory to help you determine which upgrade process to follow.

    ImportantImportant
    You must upgrade the agents that have a value of True in the IsManuallyInstalled property before you upgrade your secondary management servers.

  3. Review the state of each agent. If the agent is upgraded, the state is Healthy. If it is not upgraded, a Warning appears.

  4. You must upgrade the agents and ensure that the status of each is healthy before you move to the next step in the process. For more information, see How to Upgrade Agents from Operations Manager 2007 R2.

    noteNote
    You can open the discovered instances with the Health Explorer to see the upgrade status, with additional information about how to upgrade the agents.

To review the status of the RMS in the management group

  1. In the Operations Manager 2007 R2 console, in the navigation pane, click the Monitoring button.

  2. Expand Operations Manager 2007 R2 -> 2012 Upgrade MP, and then click Step 4: Upgrade Management Group (RMS, DB, DW). This displays the root management server (RMS) in your management group.

    After the secondary management servers, gateways, and agents have been upgraded, you can upgrade the management group from the RMS. This upgrade process upgrades the operational database and the data warehouse. If the data warehouse does not already exist, it is installed.

  3. If the management group has been upgraded, the state is Healthy. If it is not upgraded, a Warning appears.

  4. If the root management server meets the minimum supported configurations for System Center 2012 – Operations Manager, you can upgrade from the RMS. For more information, see How to Upgrade a Management Group from an Operations Manager 2007 R2 RMS. If the root management server does not meet the minimum supported configurations, you must upgrade the management group from a secondary management server. For more information, see How to Upgrade a Management Group from an Operations Manager 2007 R2 Secondary Management Server. For more information about the supported configuration requirements for System Center 2012 – Operations Manager, see Supported Configurations for System Center 2012 - Operations Manager.

    noteNote
    You can open the discovered instances with the Health Explorer to see the upgrade status, with additional information about how to upgrade the management group.

See Also

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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